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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,429 reviews, last reviewed 14th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
94% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

so many good features, easy to use, iser friendly app so many good features, easy to use, iser friendly app Reviewed on: 14th July 2026
Hayley f's avatar
Hayley f

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19429)

Amazing amazing amazing

5
Innovative products, exceptional customer service, engaging and supportive banking! Reviewed on: 8th February 2018
Sarah Kate Allen's avatar
Sarah Kate Allen

BEST NEW BANK

5
Fantastic customer support. Really great and personable, go the extra mile! Reviewed on: 8th February 2018
Latifa Samie's avatar
Latifa Samie

Best app

5
The user experience via the app is amazing and the customer service is second to none. Reviewed on: 8th February 2018
K's avatar
K

Monzo are awesome

5
They're changing the face of banking, but also redefining customer service. The app is awesome and so easy to use - this is the future! Reviewed on: 8th February 2018
Bobbi Nicholson's avatar
Bobbi Nicholson

Great app for a little bank

5
I love Monzo's interface, ease of use and their values of transparency. Plus, no hidden fees and the best wholesale FX rates! Reviewed on: 8th February 2018
Zheng Feng's avatar
Zheng Feng

Best for customer service

5
Brilliant response time in app and love the instant notifications when I spend Reviewed on: 8th February 2018
Caroline Deery's avatar
Caroline Deery

Great customer service

5
Great experience, helpful and friendly ! Reviewed on: 8th February 2018
Kimberley Baird's avatar
Kimberley Baird

Class.

5
The Monzo Current Account is class with a capital class. Reviewed on: 8th February 2018
Fearghas Kelly's avatar
Fearghas Kelly

Fantastic customer service

5
Brilliant banking service, easy to use and great customer service, love the in-app chat! Reviewed on: 8th February 2018
Suzie Elizabeth's avatar
Suzie Elizabeth

Monzo

5
The most dedicated, and empathetic support team I’ve ever dealt with. Attention to detail is exemplary and transparency is no1. Reviewed on: 8th February 2018
Amanda's avatar
Amanda

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