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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 23rd May 2026

63% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Financial Freedom I switched to Monzo this year and it has been absolutely the best thing in terms of visibility and management of my finances, not just across my Monzo... Read more Reviewed on: 23rd May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

Monzo makes your money work

Monzo is best when you go all-in, bringing together the majority of your banking needs to one app. The current account on its own is fantastic all the same, it just works. And with extra perks and incentives constantly being added in, I can't imagine going to another bank. Even as the free base level account it's a great choice, but the paid options are great for people with the right needs and they add real value. Reviewed on: 9th February 2026

All in one application for managing money effectively

I've been using it for more than 5 years now and haven't got any complaints ever since I've started using it ! Reviewed on: 9th February 2026

Brilliant service dealing with a payment issues

I recently had a very bad and extremely frustrating experience with a company after buying vouchers that then didn’t work - despite numerous online ‘chats’ and emails they would not refund. I contacted Monzo as a last resort, not even sure if they would be able to help, and they were amazing - within hours of reporting it, they refunded me the full amount. The other company went on at a later date to refund me and Monzo notified me and allowed 30 days before taking the money back. A great experience in my opinion Reviewed on: 9th February 2026

Monzo are a great bank,never had any complaints, ext...

Monzo are a great bank,never had any complaints, extremely professional about the way they do business. Reviewed on: 9th February 2026

Good bank with many options for money management

Never needed to use customer services so neutral. Find them a good bank. Making saving and investing easy. The free Railcard perk saves me £30 a year Reviewed on: 9th February 2026

I have been with Monzo more than 3year now they are...

I have been with Monzo more than 3year now they are very reliable. The service is okay Reviewed on: 9th February 2026

Outstanding UX and easy management of my money.

Outstanding UX and easy management of my money. Anti-fraud features are a real plus too. Showing everything in one place is easy and the little innovations like roundups and gamified savings are great for helping put small amounts of money aside. Reviewed on: 9th February 2026

Everything you need from a bank.

Everything you need from a bank. A bank that keeps up with the modern world Reviewed on: 9th February 2026

Great all round experience.

Great all round experience.ideal for travellers, savers and those wanting a joint account or running splits with friends Reviewed on: 9th February 2026

There a good straight forward bank and the app is on...

There a good straight forward bank and the app is one of the better ones Reviewed on: 9th February 2026

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