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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,406 reviews, last reviewed 23rd May 2026

33% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Financial Freedom I switched to Monzo this year and it has been absolutely the best thing in terms of visibility and management of my finances, not just across my Monzo... Read more Reviewed on: 23rd May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19406)

Ive found it extremely easy to use

Ive found it extremely easy to use monzo, Starting with a personal account and then moving to add a joint account. Its great that we can manage everything in one place. Reviewed on: 9th April 2025

I been using monzo for a years and it be so simple t...

I been using monzo for a years and it be so simple to move money and pots help loads Reviewed on: 9th April 2025

Just an amazing bank, It has everything you need.

Just an amazing bank, It has everything you need. Reviewed on: 9th April 2025

easy app to navigate with really helpful and quick c...

easy app to navigate with really helpful and quick customer service that runs in the app ( no having to call and sit on hold for hours). Great when traveling abroad too. Use as my main bank account and couldnt fault my Monzo experience at all. Reviewed on: 9th April 2025

They are awesome and super accessible as well as fri...

They are awesome and super accessible as well as friendly and modern Reviewed on: 9th April 2025

It just works, binned my high street bank 5 years ago.

It just works, binned my high street bank 5 years ago. I need more pots though, guys. I would upgrade my account to get more! Reviewed on: 9th April 2025

Froze our card

Froze my husband's card for absolutely no reason. Not expected behavior. Can do much better. Reviewed on: 9th April 2025

Customer service is as bad as it can get

Horrible support to customers. It's always generic answers and they barely provide any resolution in time. Going back to my traditional bank account. Reviewed on: 9th April 2025

Genuinely modern banking tech.

Genuinely modern banking tech. Always banked with Halifax and barclays and Monzo is such a breeze in comparison. Easy to use apps, flexible finance options, easy to use abroad. Good savings rates. Reviewed on: 8th April 2025

It’s just so easy.

It’s just so easy. Even my grandma uses it with ease. Reviewed on: 8th April 2025

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