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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19419 reviews)

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4.85

Based on 19,419 reviews, last reviewed 12th Jun 2026

59% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19419)

It’s okay, nothing special.

It’s okay, nothing special. It used to be much better but still better than most high street banks. Reviewed on: 19th March 2025

I Love Monzo.

I Love Monzo. A genuine trailblazing company. I Have convinced many people to join. Great app. Great customer service. Easy to navigate features. Great little perks like cash back at genuinely useful and useable companies. Reviewed on: 19th March 2025

Great from start to finish, good customisation and t...

Great from start to finish, good customisation and tracking with saving pots, saving challenges, and cashback. Reviewed on: 19th March 2025

UX on point.

UX on point. Reliability excellent. Value for money brilliant. Reviewed on: 19th March 2025

Accessible and easy to manage money

App is really easy to use and enables me to manage my money with different pots. I love the use of visuals it makes it a lot easier for me and is more accessible. I had a query over a charge and it was super easy to contact customer services and they responded quickly and were clear with the answer. Reviewed on: 19th March 2025

Very user friendly.

Very user friendly. Great quick customer support. Always happy to help and do what they can to support you. Very innovative in their banking ideas. Reviewed on: 19th March 2025

The money sending experience and the app in general...

The money sending experience and the app in general are just a breeze to opereate Reviewed on: 19th March 2025

Fantastic experience, easy to use app, instant notif...

Fantastic experience, easy to use app, instant notifications, early payments. All working well. Reviewed on: 19th March 2025

I’ve been using monzo for years and never had any is...

I’ve been using monzo for years and never had any issues. Super reliable bank, customer service is top excellent. The option to get your salary early is amazing, I use it pretty much every single month and have done for a couple of years. Reviewed on: 19th March 2025

Money transfers and, bereavement support

Current account is easy to use at home and abroad. Exchange rate is always really good and the spending summary is really helpful. It is also really easy to transfer money at home and internationally with real clear exchange rates and fees stated where relevant. Most of all, when my mother sadly passed away and she had a Monzo account the customer service/bereavement team were the easiest team out of all other bank accounts that she had to deal with. They replied and actioned any requests instantly and dealt with real compassion. I am really grateful for them for that. Reviewed on: 19th March 2025

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