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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19421 reviews)

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4.85

Based on 19,421 reviews, last reviewed 19th Jun 2026

66% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Such a good bank with fun opportunities to get extra... Such a good bank with fun opportunities to get extra cash. Not only this, they give free techniques, services, tea and advice on money and accounting. Reviewed on: 19th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19421)

The time I had issues with my card and I contacted t...

The time I had issues with my card and I contacted their customer support I got a response almost immediately and I was pleased with the service rendered Reviewed on: 18th January 2024

Hopes in a better future

Y have the account for a long time y personally y am satisfied, any problems until now so y am good Reviewed on: 18th January 2024

Great app, great service

So easy to use. Never had any trouble with them. I once had to get authorisation to make a big £17,000 transfer (by default you’re limited to £10,000). Messaged the service team on the app with the details and they arranged it the same day. My old high street bank would have taken days to approve that! Reviewed on: 18th January 2024

Excellent customer service and friendly staff

Excellent customer service and friendly staff Reviewed on: 18th January 2024

Excellent

They have been awesome in helping with problems Reviewed on: 18th January 2024

Great tool to have in your wallet.. And phone

I have had Monzo for a while but only really started to appreciate it this year when I started using it to pay pocket money. So easy to use and set up. A lot of my friends use Monzo and it adds through phone numbers so can pay each other when we go for night out and have to split a bill (which theres also an option for). Then when we went away to Egypt it made life SO much more easier. Most places there accept Mastercard and can pay in local currency and Monzo charges you so much less than my other account. You instantly get a notification letting you know how much you paid and where and how much the conversion is. I would recommend to anyone! I will definitely be taking this card away on future holidays. Reviewed on: 18th January 2024

No. 1 Choice for Me

Speedy communication from customer service team ; handy spend notifications ; helpful tools for better money management (pots etc) ; easy transfers; intuitive design Reviewed on: 18th January 2024

What an excellent online bank!!

Never had any issues. You can get payed early. Easy to use app. Great benefits that come with just having an account. Savings rates are up there with the best of them without it being in an ISA. Highly recommend them to anyone. Reviewed on: 18th January 2024

Great no nonsense banking !

Great no nonsense banking, easy to use phone app, keeps everything very clear and easy to understand Reviewed on: 18th January 2024

Monzo: the best bank!

I love Monzo as a bank and it has exceeded by far all the other ones I used in the past. The pots are just making my life easier to manage money and Monzo flex is one of the best things I experienced lately in terms of credit plans. The fact that when you send international transfers there is a collaboration with Wise is even better and anytime I got issues, the customer support service was always top-notch! Reviewed on: 18th January 2024

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