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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19420 reviews)

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4.85

Based on 19,420 reviews, last reviewed 18th Jun 2026

62% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly the best banking experience I've ever had -... Honestly the best banking experience I've ever had - seamless. It's got to the point that using my banking app, knowing what my income and expenses an... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19420)

Amazing customer service!!!

Any dealings I have had have been amazing Reviewed on: 18th January 2024

Very modern application and simple to set up and use

Very modern application and simple to set up and use Reviewed on: 18th January 2024

Monzo has the best app and is always up to date on t...

Monzo has the best app and is always up to date on the best savings account rates and investment rates. Reviewed on: 18th January 2024

Monzo is brilliant!

Monzo is brilliant! Changed from HSBC, it helped me sort my money and bills out with saving pots! It was so good I have recommended to all my friends and family and most now have an account! Including my mum who loves it! it’s so good my NatWest joint account is now also with you! Thank you!!! Reviewed on: 18th January 2024

My Monzo.

My Monzo. This online banking is so easy to use. The app has everything that I need and I am comfortable using it. Reviewed on: 18th January 2024

Excellent

Excellent communication & service Reviewed on: 18th January 2024

I would recommend monzo to everyone.

I would recommend monzo to everyone. It makes handling money and bills so hassle free. Reviewed on: 18th January 2024

They provide a great service and the pots are a very...

They provide a great service and the pots are a very efficient way of managing my savings. Reviewed on: 18th January 2024

very good to me

very good to me, good deals and enjoy using the features on the app like splitting bills, makes it very easy to send moneys to friends as well, my card expired and my new one arrived before it did! Reviewed on: 18th January 2024

whenever i’ve had a problem, i call and someone alwa...

whenever i’ve had a problem, i call and someone always answers immediately. very friendly and helpful Reviewed on: 18th January 2024

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