Write a review

Go to business site

MORE THAN: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 1.59 (234 reviews)

View other MORE THAN products

1.53

Based on 234 reviews, last reviewed 9th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024

Read all reviews See your review

About this product

More Than has stopped selling new car insurance policies.

MORE THAN Car insurance (discontinued) reviews (234)

Review of the MORE THAN, Car insurance (discontinued):

YOUNG DRIVERS WATCH OUT.. AVOID MORE THAN CAR INSURANCE AT ALL COSTS I received an email from MORE THAN stating that i was driving at 100m.ph on 26/9/17 at 9:02 am

YOUNG DRIVERS WATCH OUT.. AVOID MORE THAN CAR INSURANCE AT ALL COSTS I received an email from More Than stating that i was driving at 100mph on 26/9/17 at 9:02 am I proceeded to call them and explained to them that this was not possible for many reasons, yet I am still being told that even thought the problem could be a fault with my box.. my insurance will be cancelled and I will lose the amount of money I paid for my policy. This is ridiculous! I have since found out that this is something More Than is known for doing to young drivers like me.. an easy way to take our money and SCAM us out of our car insurance. We are easy targets, as we are young and will not put up a fight as we do not have the experience.. However I will not let this go without defending myself and proving that More Than are simply taking advantage of me and many others like me. I am 19 and just started driving. I thought More Than Smart Wheels seemed a reasonable price (although every company was a similar price) and I didn't mind the idea of a black box, as I know I drive responsibly - if I didn't I wouldn't have passed the practical test and pass plus. Now just to clarify, when i say 'reasonable price' I do not mean a few hundred pounds.. We are talking over £2000.. just for car insurance alone! At my age working as an apprentice this is a hell of a lot of money and something i have saved up for for a long time. I would not risk throwing it all away just to speed knowing full well I have a black box and WILL be caught, all within a month of purchasing my insurance - yet this is what I am being accused of. There are several instances where More Than have given me an incorrect score on the app, for example once when i was driving down the road to the shop, they minused 3 points from me for speeding when I definitely was not speeding. The main incident is them accusing me of driving at 100mph down the M60 at 9am. Now lets break this down and explain why this is not only UNTRUE, yet IMPOSSIBLE: - At 9 am I was currently at work and my car was stationary in the car park. I have managers and work colleagues that can collaborate this - Between 7am and 9am the M60 is practically gridlocked.. It is extremely difficult to even do 20mph on most days let alone anywhere near 70-100mph! - There are average speed cameras and the limit is 50mph - if i was speeding at 100mph surely a camera must have caught me. They are average speed cameras after all I was given no prior warnings and have been an excellent driver since i got my insurance. I have had this insurance for less than a month and as i mentioned earlier would not drive so recklessly and risk jeopardizing it. It used to take me hours to travel to work by bus and so this is something i appreciate very much. I spent over 1 hour on the phone already and was simply put down and accused again and again of something that is nothing more than an error on YOUR SYSTEM. If you have faulty machines why are you not solving that problem instead of blaming innocent drivers? Or is this just a scam and now MORE THAN you have been caught??? Reviewed on: 28th September 2017

DISGRACEFUL APPALLING USELESS

If it were possible to give a 0 or minus review I certainly would. The "service", such as it is from this shyster business is appalling. The "low mileage" devices they send out are nothing short of Micky Mouse rubbish, we've had three now and provided all the information in a timely polite manner, it's a pity their responses are not the same. They continually send a barrage of emails and texts threatening to cancel the policy unless the device is fitted and working yet the issue is most definitely with their trashy and faulty equipment. We even have the photos showing the device installed, emails and dates to confirm this. My advice, DO NOT use More Than because it's More trouble Than they're worth. Appalling attitudes and disgraceful service. We'll definitely not be using them in the future and we'll be complaining to the relevant ombudsman. Reviewed on: 21st March 2023

Terrible low miler policy please avoid

Terrible low miler policy please avoid Reviewed on: 20th March 2023

car insurance address change

i purchased more thsn car insurance and when i was moving house they wanted £420 on top of what i was already paying for my insurance which was £486 just to change my address. im very upset by this and can not afford it. i dont work due to a disability. i attempted to cancel my insurance and they wanted £300 for cancelling. im completely stuck. this insurance it the worst there is. admiral only charge £26 for cancelling. more than is terrible and have ruined my life Reviewed on: 17th March 2023

THIEVES

Please please do NOT ever use this insurance company and certainly never ever pay them up front! I paid them £3000 for my sons black box insurance, he had a v minor accident where he was at fault 4 months into the insurance. They cancelled his insurance and will not refund a penny of the £3000 I paid!!! Unbelievable. I will take this to the end! Reviewed on: 20th February 2023

Took my deposit and charged me extra after the insurance

I insured with these guys as my first insurer I paid the deposit upfront and paid my monthly payments. I was never late and never missed any. Due to financial issues I sold the car and cancelled my policy I didn’t expect the full deposit but I expected some of it considering I only had the insurance for 3 months. After disputing with them I let it go and took the £170 out of £1300. So after all this I then received a email to say I owe them another fee of £60 for using there cover and if it’s not paid within 2 weeks it’ll be sent on to debt collectors! They gave me a black box which was the worst thing ever the faces are sad if your out to early and home when it’s dark I honestly would not recommend this Insurance to anyone Reviewed on: 25th January 2023

Dangerous cover

Made 1 claim after years of cover and ‘ more than’ cancelled my cover after paying out without informing me! Leaving me without cover for nearly 6 months when I was due the renew! If something would have happened I wouldn’t have been covered!!! So dangerous Reviewed on: 19th January 2023

Great customer service guys

Love this company , easier to ring or email to get hold of somebody and they are so helkpfull and one if the cheapest i have found ever for my car insurance! Love them Reviewed on: 30th September 2022

Morthan Low Miller - a SCAM

Don't go for Low Miller policy with MoreThan, its a SCAM. will cost you more than a normal regular insurance Reviewed on: 21st September 2022

Please please do not get insurance with More Than Low Miler

Please learn from most people on this forum and DO NOT BUY INSURANCE from More Than car insurance. I have tried calling them for 3 days and when I finally got through just now they told me I have to call back in the morning at 8:00. What’s the point of waiting for 45 minutes to be told they can’t help anyone!! This company is all bout the money and don’t give any considerations to the customer. The car is broken down at a workshop and I can’t get through to my insurance company. This company is a joke so Please DO NOT buy an insurance policy from this company!!! Reviewed on: 20th September 2022

Scam

Scamming people you will lose your money Reviewed on: 15th September 2022

Do you have a different MORE THAN product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Cycle insurance
from Yellow Jersey 4.86 from 423 reviews
Car insurance
from Sainsburys Bank 1.56 from 156 reviews
Car insurance (discontinued)
from Sabre Insurance 3.70 from 25 reviews

Want to see more from MORE THAN?

Landlord Insurance
from MORE THAN 5.00 from 2 reviews
Travel Insurance
from MORE THAN 5.00 from 2 reviews
Home Insurance
from MORE THAN 2.58 from 120 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub