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MORE THAN: Car insurance (discontinued) reviews

1.54
Based on 234 reviews, last reviewed 9th Jan 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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6%
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3%
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3%
See only 1 star reviews
79%

Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023
Brian Clarke's avatar
Brian Clarke

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024
Rockderk 's avatar
Rockderk

About this product

More Than has stopped selling new car insurance policies.

MORE THAN Car insurance (discontinued) reviews (234)

Review of the MORE THAN, Car insurance (discontinued):

CON ARTIST WHO MARKET A PRODUCT TO THE YOUNG GET BIG DEPOSIT AND CANCEL POLICY YOU LOOSE THE LOT TOTAL CON

1
AVOID THIS DO NOT TAKE OUT INSURANCE WITH THIS BUNCH OF CROOKS Basically they target young drivers, go on money supermarket.com and your find they come up at a good price, so you go with them but your have to pay a large deposit in my daughters case £580 quid, they will then fit a box and then send you message saying you have been speeding and then a second message your policy is being cancelled. No where when you purchase does it state this can happen (apparently section 7 im told ) but when you purchase it hightlights all the things to make you buy like No Curfew, No Fines and all other nice things, now if its that easy to get your policy cancelled then its misrepresentation of the product it should be clearly stated to warn you of this so basically they just robbing young people. - If you get your policy canceled it will also screw you for getting a new policy so if this has happened to you recently and they are about to cancel i suggest you cancel it before them. I will be setting up a facebook page / group or email address so anyone else that has had this can get in touch as i am taking it to BBC Watchdog and Media - this is a obvious scam and ROYAL SUN ALLIANCE who are the underwriters should removed MORE THAN from their list of Brokers if they had any sense..... SO PLEASE WARN OTHERS DONT LET THESE CROOKS GET YOUR MONEY - Court action is the way i am going with this as its miss representation of the product its a major part of the contract but they do not highlight this, and in addition if you dont get your black box fitted they will cancel also even if you can not make the dates or your car is in for repair as this was the first issue we had with them RSA sorted it out Reviewed on: 19th October 2017

stay away from this company

1
Insured my car for 12 months on the phone before policy expired, waiting for debit card payment to go through which I was told it had. Thought job was done as got policy documents through along with a gift voucher, until 14 days after it had expired when I got an email saying sorry I had left More Than, so I called to discover they had not completed my policy saying the card payment could not go through due to lack of funds, but knowing there was plenty of funds I got written verification from my bank stating that no attempt had been made to take funds by More Than. More Than the admitted their mistake and say they would have covered my car for the 14 days but we know they would not have and it had been taken off the insurance data base on the day of expiry which they later admitted. They offered £100 in compensation for a high powered car, not that old, high value, that could have been stolen or in an accident, also bearing in mind I could have lost my licence which I rely on for work. This is a dangerous company to deal with, very slippery, most definitely unreliable so wont be going back to them again ad would recommend nobody else does. Reviewed on: 14th September 2022

0 stars

1
Absolutely disgusting company to deal with. DO NOT recommend at all. My policy was cancelled on the letter stating 7 days but infact it was 1 day from the day i got the letter. My named driver cancelled her policy previously on her own vehicle with a different company due to door number being incorrect. This went down as ‘fraud’ according to more than’s company regulations. We explained the situation but no, policy was still cancelled. They understand yes, but do they care NO. Reviewed on: 31st August 2022

Changing my car

5
I spoke to a lady who was in the Cape Town office, and she made the whole process very easy. She was a lovely lady named Sam, at Cape Town, and she could not have been more helpful! I hope Sam gets to see this message, as the line ended before I could leave a review. Thank you, Sam!! Reviewed on: 27th August 2022

Policy cancelled because they delivered milage device to wrong address

1
More Than are cancelling my insurance policy because they've delivered my mileage device to the wrong address. They refuse to accept it wasn't delivered to me because they have a picture of someone i don't know holding a parcel. No name, no signature. They refuse to send me a new device even though i have nothing to gain from making this up and will in fact now be considerably out of pocket with a cancelled policy on my record. Reviewed on: 22nd August 2022

Great sign up, hassle free

5
Competitive prices Excellent customer service Reviewed on: 16th August 2022

Okay but delayed communication

3
I used More Than for my car insurer a couple years ago and I had some miscommunication with them when I was up for renewal and looking to move onto another insurer. I had lost the email they sent across with my no claims discount and I tried contacting them multiple times to retrieve it, ultimately it was sent across too late and my my new insurer cancelled on me. Reviewed on: 15th August 2022

Awful company DO NOT GET CAR INSURANCE

1
Increased my premium themselves and charged triple amount, which I never agreed! Phone them to cancel the insurance twice, Didn't even listen to a word I said, they asked me to wait till their verification team look into my account and, however Never had a single response. 3 weeks later cancelled my insurance without notification, and send me a big bill with a threatening letter. Avoid these guys at all costs. POOR CUSTOMER SERVICE, THEY TOOK ALMOST 6 MONTHS TO VERIFY DOCUMENTS, They don't do any basic requirements that a normal insurance company does instead they hide behind an app that they barely update and think is providing adequate notifications. Awful company DO NOT GET CAR INSURANCE Reviewed on: 13th August 2022

Amazing!

5
Amazing customer services with very competitive prices Reviewed on: 21st July 2022

Scammers

1
Will send you letters saying you owe money and people will be coming to remove goods. 3 months after it's been paid in full and insurance has ended. Protect Your elderly family members make sure they don't use more than. SCAMMERS Reviewed on: 29th June 2022

More than van insurance

1
I purchased more than van insurance and I wish I’d never heard of them. Reviewed on: 18th June 2022

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