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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.43 (359 reviews)

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4.43

Based on 359 reviews, last reviewed 12th May 2026

90% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

A great product with quality service. A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (359)

Easy as pie with cream on top

The banking app is so easy to use for generally keeping track of your money or opening other accounts such as a savings account. It's a no brainer with the benefits you get with the Flexplus account for £13 a month..phone insurance cover,breakdown cover and reputable world wide travel insurance. Reviewed on: 2nd February 2023

Nationwide current account great value

Nationwide flexplus is a great value account with a good mix of added benefits with really good value for the customer. Great job. Reviewed on: 1st February 2023

never let me down

Been using Nationwide for years, very happy customer Reviewed on: 1st February 2023

Reliable

I have run my current account with Nationwide for over 30 years and I have rarely experienced any problems. When I have, the issue has been dealt with quickly and effectively. Reviewed on: 12th January 2023

Great Current Account

Nationwide is my favourite of all accounts Easy to manage online and through the app Reviewed on: 11th January 2023

Great value packaged bank account

Great value packaged bank account. At £13 per month we get fantastic value for worldwide travel insurance, mobile phone insurance & AA breakdown cover. The AA breakdown cover itself is a HUGE saving. Reviewed on: 10th January 2023

Easy and simple banking

Always used Nationwide, never had a problem Reviewed on: 10th January 2023

Great flex account

Good value easy to use flex account with included insurance. Reviewed on: 10th January 2023

Brilliant account

Excellent account which brings with it a huge amount of insurance coverage for world wide travel, mobile phones and car breakdown. Great value. Reviewed on: 10th January 2023

It was best but not anymore

I could have given 7 stars if service was as it used to be. Early 2022 they have made so many changes, mobile coverage restrictions, car break down goes to AA, AA is one of THE worst Companies. I have used RAC, AA and alway had disappointing service but when upgraded to flexi in 2016 it was so good untill 2021, no matter where u breakdown immediate local recovery will turn up and sort you out now AA, car breaks down at home, AA takes 5 hours to send someone just to see, then says wound u be able to take it to the garage yourself even power steering failed and it won’t even move and i said i will speak to the garage on Monday because it’s weekend and all garages are closed, AA puts in its report customer agrees to take it to garage himself i called again to explain its not correct, car steering wheel does move why are they putting my life at risk it can get into accident they promised to send recovery in couple of days time but whole day messages time has changed, i took day off work which cost me £400 a day but they didn’t come, their was no weather issues but they said oh we have so much work load. Now what can get worst then this, travel insurance says it covers all, i lost my expensive watch abroad, i really don’t know where, either i took it off at restaurant for washing hands and put in my side pocket of fleece but i looked everywhere, came back and realised i had travel insurance called them they said u need to go back to that country and log a complaint with local police and they will do investigation and determine value, and that value will go in claim. I said i have receipts books all the documents for what i paid. But they didn’t help so i gave up. Mobile insurance, they never had mobile registration before but now they have , because i asked them in 2017 to register my new phone they said it’s not required we don’t do it like other banks, whenever it breaks or lost etc it will be covered but when i had issue with my phone breakdown they said your phone isn’t registered? Long stories, I referred many people to nationwide just because of their good services but it’s not worth anymore, specially AA is enough yo destroy their reputation, anything AA says is a lie, false promises. Reviewed on: 18th December 2022

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