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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.99 (334 reviews)

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3.98

Based on 334 reviews, last reviewed 24th Jan 2026

800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

66%

10%

21%

Latest highest rating:

5

Excellent Benefits with great value for money. I have been very reluctant to pay for an account on a regular basis. However, Nationwide FlexDirect Plus offers really good value for money and compre... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (334)

Perfect

Everything you want and need in a bank. Great products, great service, great app. Nothing to improve! Reviewed on: 11th March 2022

Excellent, easy service

They consistently provide excellent service with easy to access customer care Reviewed on: 11th March 2022

Useless company

I lost my phones and i tried to use my insurance, in the beginning they told me its gonna take 4 days and i was happy but after i send them the documents they told me there is no time limit for responding to your claim for lost!!!! So thats mean it may take month or more they replay back!?!?!?! Im looking to buy new phone.... Reviewed on: 3rd March 2022

Banking app quite annoying

Love the perks with this account and find it good value for money. However the need to have a machine to authorise a payment as low as £5 is annoying when out. Reviewed on: 2nd March 2022

Great service

I have banked with nationwide all my life since I was young when I had a children’s saving account. I decided to upgrade to the flex plus account as I wanted to benefit from the features of the account. I have had to use the breakdown cover a couple of times. They always provide a 5 star service. I wouldn’t take my finances anywhere else. Reviewed on: 1st March 2022

Great packaged account

Really great benefits with this account, easy app to manage your money and great service in branch Reviewed on: 27th January 2022

FlexPlus banking account

simple to set up, £100 bonus if you manage the registration appropriately, good banking app. Highly recommended. Reviewed on: 23rd January 2022

Excellent Account for the fee

For the £13 per month I get year round travel, mobile phone and breakdown insurance both here and in Europe. It's great value for money. Reviewed on: 21st January 2022

Reasonable Value

The Flexplus account has addition insurance and vehicle assistance included. Reviewed on: 17th January 2022

No fossil fuel or weapons investment

Nationwide is a great place for my money because they are working to protect not destroy the things I value Reviewed on: 15th January 2022

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