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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.99 (335 reviews)

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3.96

Based on 335 reviews, last reviewed 14th Feb 2026

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

66%

10%

21%

Latest highest rating:

5

Lots of high street branches available & never had a... Lots of high street branches available & never had a problem in 30+ years as a customer. Reviewed on: 14th February 2026

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (335)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

benefits with account and great service

They use UK call centre, have benefits with account, great service, great products Reviewed on: 13th January 2019

FlexPlus

Love the flexplus account - the travel insurance is great, so is the phone insurance and the car recovery service is brilliant I have had to use it quite a few times and its pretty dependable. Reviewed on: 13th January 2019

Great Package Account

We have had the Flex plus account for a few years now and it's great it includes, worldwide travel insurance, phone cover and car breakdown cover. We so far have only used the phone insurance but it has been well worth the money and the experience has been quick & easy Reviewed on: 12th January 2019

Nice, simple to use account.

Nice, simple to use account. Very good mobile banking app. Breakdown, mobile & travel insurance for a £13 per month fee. Reviewed on: 10th January 2019

All in one.

World travel insurance. All family mobile phone insurance. Breakdown cover even from home. Withdrawals abroad fees free. Reviewed on: 8th January 2019

Great from the first time I used them back in 1994

Great customer services and great service all round Reviewed on: 7th January 2019

Phone and travel cover

Only £13 a month 3% interest and cover for family for travel and mobile phones Reviewed on: 6th January 2019

fantastic account

I have now utilised the phone and travel insurance as well as breakdown cover. Couldn’t ask for better service with any of it! Having the account offers total piece of mind without worrying about shopping around each year. Just fab! Reviewed on: 5th January 2019

Best account

There are so many benefits to having a flexiplus account, it is honestly the best account I have ever had. Reviewed on: 5th January 2019

Excellent package

Great value package worth customer service to go with it Reviewed on: 4th January 2019

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