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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.98 (321 reviews)

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4.02

Based on 321 reviews, last reviewed 13th Jun 2025

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Have been with Nationwide for many years and they ar... Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make eve... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Let me down completely in my hour of need After years of having this account for the cover benefits I actually needed to call on the breakdown recovery today as my battery is flat and I'm on h... Read more Reviewed on: 27th May 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (321)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Sign up to get no customer service or help!

Suggested I have appt with financial manager to switch account & possibly a loan. Disgusted Apr 18.9% not 3-5% as advertised a existing customer and t top it off they couldn't switch our account! Waste of time believe us we're moving to a PROPER bank! Reviewed on: 22nd November 2018

Great

Great service and helpful and prompt support when calling or messaging them Reviewed on: 21st November 2018

VALUE

Value for money with all the benefits you get with FlexPlus account and only for £13 a month! Reviewed on: 21st November 2018

Flexible, secure and forever growing

Easy to use, safe from fraudsters and look after your little and big money, providing with the knowledge your things are safe at home and abroad. Very friendly and helpful even if you did accidently take the wrong banks books in! Reviewed on: 17th November 2018

A touch expensive but...

...you get a lot. Don't have to worry about travel insurance or breakdown cover, and you get both (amongst other things) for cheaper than you'd get one. Great value. Reviewed on: 12th November 2018

Superb value packaged current account.

I really can't praise the Nationwide Building Society highly enough & in particular their Flexplus current account which provides unlimited Worldwide travel insurance,UK & European breakdown cover and mobile phone insurance and all for £13 per month which covers both myself & my partner.....this current account has saved us at the very least £600 per year.....it's astonishingly good value and I'm more than happy to recommend this account and also the Nationwide Building Society for providing an outstanding selection of banking and savings products while remaining true to their mutual values. Reviewed on: 10th November 2018

Good bank package

Great bank package that includes travel insurance, mobile phone insurance, breakdown recovery and interest. Reviewed on: 8th November 2018

perfect banking

lots of extras included for a small fee Reviewed on: 8th November 2018

Excellent product

I've always received good advice from Nationwide in helping me manage my accounts. Opening this account has been great, providing me with so many additional bolt-ons for a small monthly fee. Well worth it! Reviewed on: 8th November 2018

This is simply the best current account.

I have the Flexplus and it is amazing. It gives me interest, 5% interest savings account on top and insures holidays, phone and break down cover for what works out to be £7 a month (£13 cost pcm- £6.28 pcm interest). It got me a competitive instant access Isa. Oh, and I got £100 for a friend and £100 for me when I signed up. Beat that anybody! Reviewed on: 7th November 2018

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