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Nationwide: FlexPlus reviews

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3.99
Based on 322 reviews, last reviewed 7th Sep 2025
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
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10%
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2%
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2%
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21%

Latest highest rating:

5

Excellent Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025
Kurt M's avatar
Kurt M

Latest lowest rating:

1

Let me down completely in my hour of need After years of having this account for the cover benefits I actually needed to call on the breakdown recovery today as my battery is flat and I'm on h... Read more Reviewed on: 27th May 2025
Nigel Clegg (Captain Clegg)'s avatar
Nigel Clegg (Captain Clegg)
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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (322)

Excellent product

5
I've always received good advice from Nationwide in helping me manage my accounts. Opening this account has been great, providing me with so many additional bolt-ons for a small monthly fee. Well worth it! Reviewed on: 8th November 2018
James Tierney's avatar
James Tierney

This is simply the best current account.

5
I have the Flexplus and it is amazing. It gives me interest, 5% interest savings account on top and insures holidays, phone and break down cover for what works out to be £7 a month (£13 cost pcm- £6.28 pcm interest). It got me a competitive instant access Isa. Oh, and I got £100 for a friend and £100 for me when I signed up. Beat that anybody! Reviewed on: 7th November 2018
Pete Smith's avatar
Pete Smith

This is a great packaged bank account with a fantastic provider

5
I've never had any problem's with Nationwide, and their products are always great value. The FlexPlus account comes with everything I need (and use!) and does exactly what it says on the tin (or website). Reviewed on: 7th November 2018
Craig Dent's avatar
Craig Dent

Great customer service

5
Very friendly bank, customer service in Kirkwall, Orkney is fantastic. Reviewed on: 6th November 2018
Murray 's avatar
Murray

Great advice

5
Switched to nationwide for my current account, very helpful staff who guided me towards the correct account Reviewed on: 5th November 2018
chelsea9177179's avatar
chelsea9177179

Fantastic account

5
You pay a monthly fee for this account but all the benefits you receive are worth so much more. Brilliant account. Reviewed on: 5th November 2018
Beverley Neighbour's avatar
Beverley Neighbour

Complete waste of premium

1
My wife and I ( 78yrs and 75yrs ) went on a coach holiday to Killarney in Ireland . My wife had the great misfortune to suffer a fall on a lunch stop on our way to our hotel in .killarney . She was examined at Killarney Hospital and referred to Tralee . It was a bad break that required surgery and a three day stay in hospital. Despite having receipts for 1 doctors initial referral 50 euros. 2 taxi fares , all transport was at our cost 300 euros . 3 Necessary drugs 30 euros . and various incidentals . Nationwide were were completely unhelpful, and in short we will not receive a penny . It took less than 5 minutes on the phone to take our annual premium , and possibly over three phone calls approx 45 minutes of placing obstacles at every point possible. Even to the point of saying that we must provide them with a ferry ticket which none of us had . It was done in a party of 48 people . I am tempted to use some Very colourful language , but I will close by saying that at least Dick Turpin wore a mask . These b******s don’t . . Reviewed on: 19th October 2018
Roy Lawner's avatar
Roy Lawner

Fab

5
The customer service dealing with issues, suspected fraud is brilliant. Had 4 breakdowns( one in France) - saved in less then an hour fuss and paper free. Lost phone- replaced in 2 days. Couldn't be more happier with their service. Well worth paying the small fee knowing they got your back and won't question you like criminal every time you call them x Reviewed on: 17th October 2018
Zane Baumane 's avatar
Zane Baumane

I have have used the products and it works

5
have had the account for years and have used the breakdown cover, the travel insurance and the mobile phone cover. The test is that when needed the product provided the insurance cover and I was treated fairly. The standard of cover offered is very good. The service is prompt and easy to access. Great product especially for families. Reviewed on: 20th September 2018
jb's avatar
jb

Breakdown Cover with Nationwide

5
Broke down very busy area spoke to a lovely lady who took all information made us feel at ease and kept in touch. Breakdown assistance within 35 mins very helpful mechanic bought vechical back home on transporter. Thank you to all great staff, amazing service. Reviewed on: 16th July 2018
K F's avatar
K F

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