Write a review

Go to business site

Nationwide: Credit card reviews

Name: Credit card
Rating: 4.01 (210 reviews)

View other Nationwide products

4.01

Based on 210 reviews, last reviewed 24th Mar 2026

700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Help with Credit Card Fraud Nationwide have helped me many times when I’ve been concerned about fraud on my credit card. They have always been professional, kind and extremely he... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Arrogant man from the disputes team Arrogant man from the disputes team told me they couldn't look into my chargeback claim, gave a list of excuses culminating in my evidence not being g... Read more Reviewed on: 2nd March 2026

Read all reviews See your review

About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (210)

Review of the Nationwide, Credit card:

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

Terrible terrible terrible customer service

The people are nice enough. They are utterly stuck inside a "process driven organisation" where the processes are deeply flawed and hurt their customers. No contact methods (that work) are available to help customers with problems. Awful bank Reviewed on: 7th September 2023

Useful Bank Account,

Very good bank. Always answered any concerns quickly and efficiently. Reviewed on: 5th September 2023

Amazing customer service

over 10 years of banking and the customer service has being so amazing over the years. Reviewed on: 2nd September 2023

Everything OK

Every thing went well from start to finish no problems encountered at all. Reviewed on: 29th August 2023

Good bank

I’ve been with nationwide for a long time and used the banking service both in person and online. I’ve had the best of service. Reviewed on: 24th August 2023

Really poor service, really poor company

Had a double charge at tesco for the same purchase - they didn't care. Called tesco who said they couldn't do anything about it... 6 weeks later and 3 letters later I'm down £90 and leaving this useless bank. Reviewed on: 4th July 2023

Good basic credit card

Nationwide credit card allows fee free spending abroad. An ongoing cash back option would make this card more attractive Reviewed on: 7th June 2023

Avoid!

1 star is more than what they should get but I can't do zero. 7 people I've spoken to today. Three times "cut off" and one time I failed security reading direct from my bank statement the answers!!! Shocking serice. I'm now trying to pay my balance and cancel my card and I can't even do that. All this started from multiple payments on my account I didn't ask for. Any other credit card company would have stoppd these straight away as they're still pending. But not nationwide. A million hoops for customers to jump through despite the answers being correct still no help, yet nothing for the companies who scam us! Don't bother using them terrible company Reviewed on: 6th June 2023

Good company

I recommend it nationwide bank because there’s high security Reviewed on: 2nd June 2023

Easy to manage credit card

I like the fact that Nationwide ask you to opt in when they offer to raise your credit limit. It's easy to view transactions on the app and website and easy to download monthly statements. Shame it's not cashback any more but other than that, can't complain. I also like the fact Nationwide is owned by its members and has co-operative values. Reviewed on: 31st May 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Hilton Honors Credit Card
from Barclaycard 4.17 from 11 reviews
Flex Purchase credit card
from Monzo 4.97 from 3086 reviews
Freedom Rewards Credit Card
from Barclaycard 3.90 from 61 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 6 reviews
Cash ISA
from Nationwide 4.78 from 70 reviews
Regular Savings
from Nationwide 4.68 from 91 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub