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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,055 reviews, last reviewed 1st Jan 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

2

Ordering a new debit card from abroad I wanted to order a debit card. I live abroad, so Natwest did not send a new one. It should be a simple process. Cora made it so difficult. I had 2 ... Read more Reviewed on: 1st January 2026
Phil B's avatar
Phil B

About this product

NatWest Group - Cora Digital Assistant reviews (6055)

Review of the NatWest Group - Cora, Digital Assistant:

RBS Cora

4
Is works okay for most things although very frustrating when you want to speak to somekw. Reviewed on: 24th February 2022

Amazing use of technology and innovation by NatWest

5
Amazing use of technology and innovation by NatWest Reviewed on: 8th April 2023

Great app

5
Great app would use it again great app Reviewed on: 7th April 2023

Cora it is not working

1
Cora it is not working. It is frozen for 2 days now. All I see is a loading white screen. Reviewed on: 7th April 2023

Online help that continues to get better

5
Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

Great help

5
Coral has helped me a few times and has always been there when I have needed a helping hand. Reviewed on: 7th April 2023

Excellent

5
NatWest if super easy to use and convenient Reviewed on: 7th April 2023

Natwest app

5
Easy to use anytime 24/7 whether at home or out and about Reviewed on: 7th April 2023

50 yrs of banking

5
I always had prompt and very helpful service. Customer services are the best Reviewed on: 7th April 2023

I eventualy got what i wanted once I new how to use Cora

4
Is an effective way to conduct most calls to satisfctiory. Reviewed on: 7th April 2023

Great little helper

5
Great service, easy to use. Very happy. Reviewed on: 7th April 2023
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