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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.68 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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About this product

NatWest Group - Cora Digital Assistant reviews (6058)

Review of the NatWest Group - Cora, Digital Assistant:

Online help that continues to get better

Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

Excellent service

She is very good at helping you with your enquiries Reviewed on: 8th April 2023

Always been with NatWest and I love it!!!!!

Reviewed on: 8th April 2023

Satisfied customer

Reliable efficient and helpful service very knowledgeable and respectful Reviewed on: 8th April 2023

Amazing use of technology and innovation by NatWest

Amazing use of technology and innovation by NatWest Reviewed on: 8th April 2023

Great app

Great app would use it again great app Reviewed on: 7th April 2023

Cora it is not working

Cora it is not working. It is frozen for 2 days now. All I see is a loading white screen. Reviewed on: 7th April 2023

Great help

Coral has helped me a few times and has always been there when I have needed a helping hand. Reviewed on: 7th April 2023

Excellent

NatWest if super easy to use and convenient Reviewed on: 7th April 2023

Natwest app

Easy to use anytime 24/7 whether at home or out and about Reviewed on: 7th April 2023

50 yrs of banking

I always had prompt and very helpful service. Customer services are the best Reviewed on: 7th April 2023

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