NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.68 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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About this product

NatWest Group - Cora Digital Assistant reviews (6058)

Review of the NatWest Group - Cora, Digital Assistant:

Online help that continues to get better

Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

I eventualy got what i wanted once I new how to use Cora

Is an effective way to conduct most calls to satisfctiory. Reviewed on: 7th April 2023

Great little helper

Great service, easy to use. Very happy. Reviewed on: 7th April 2023

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Great Natest Group platform

I enjoyed navigating through the systems for its easiness Reviewed on: 7th April 2023

Young bankers

A GREAT WAY TO WAKE YOUNGSTERS UP TO HANDLING THIER FINANCES. Reviewed on: 7th April 2023

Responsive

Innovative quick response quick problem solving best experience with cora Reviewed on: 6th April 2023

Very helpful,

Cora is useful to me, once cora knows what information i require, gets it sorted quickly for me and i know if cora cant understand what im trying to ask then i know i will be put through to a real person who will take over from reading past script. Then i do not have to repeat all over again Reviewed on: 6th April 2023