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NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.93 (6063 reviews)

View other NatWest Group - Cora products

3.93

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy

Saves lots of time. Easy and convenient Reviewed on: 27th March 2022

Convinient and efficient

Super convenient and efficient when changing address. Reviewed on: 27th March 2022

Helpful

Wasn't sure at first thought oh godvhere we go and wasn't going to bother. But was helpful and easy. Didn't take long. Reviewed on: 27th March 2022

Efficient

Answered all my questions effectively and efficiently Reviewed on: 27th March 2022

Short!

Pretty easy, I didn't need to dig too deep Reviewed on: 27th March 2022

Excellent

Makes my life so much easier as I struggle with anxiety and find talking on the phone very difficult Reviewed on: 27th March 2022

Very helpful

It was very easy to get help with the online messaging. I got what I asked for in a couple if minutes Reviewed on: 27th March 2022

Speedy and helpful

Very easy to use and very helpful. Reviewed on: 27th March 2022

Esay and helpful

THE ACTIONS TOOK ONLY MINUTES TO SORT OUT Reviewed on: 27th March 2022

A good service!

My query was sorted quickly - but the pop gun noise is awful!!! Reviewed on: 27th March 2022

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NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy

Convinient and efficient

Helpful

Efficient

Short!

Excellent

Very helpful

Speedy and helpful

Esay and helpful

A good service!

Review NatWest Group - Cora: Digital assistant now

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