NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent

Makes my life so much easier as I struggle with anxiety and find talking on the phone very difficult Reviewed on: 27th March 2022

Very helpful

It was very easy to get help with the online messaging. I got what I asked for in a couple if minutes Reviewed on: 27th March 2022

Speedy and helpful

Very easy to use and very helpful. Reviewed on: 27th March 2022

Esay and helpful

THE ACTIONS TOOK ONLY MINUTES TO SORT OUT Reviewed on: 27th March 2022

A good service!

My query was sorted quickly - but the pop gun noise is awful!!! Reviewed on: 27th March 2022

Amazing Service

every time i’ve needed support or felt i’m in a bad position, Cora has always come in clutch to save the day & lift my spirits up! Reviewed on: 27th March 2022