NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.68 (6057 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,057 reviews, last reviewed 23rd Jan 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

As other reviews you go around & around in a loop an... As other reviews you go around & around in a loop and then get 3 hours before a human intervention Reviewed on: 23rd January 2026

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About this product

NatWest Group - Cora Digital Assistant reviews (6057)

Review of the NatWest Group - Cora, Digital Assistant:

Stick to calling, far better.

I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgage in full. Reviewed on: 22nd November 2024

Disgusting

I’ve been made redundant & out of a job for a while. I have had to rely on my overdraft and natwest charge £56. It is absolutely disgusting that I’m struggling, trying to clear my overdraft & they charge ridiculous fees. Reviewed on: 4th April 2023

Cora

Cora has been really helpful everytime I’ve used the online digital assistant Reviewed on: 3rd April 2023

You are so grateful that

Helensburgh train sit man was nice to me and a weird man was talking you look beautiful and you have pretty eyes and a man want me Reviewed on: 3rd April 2023