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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
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Rob
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NatWest Group - Cora Digital Assistant reviews (6048)

Time saver

5
Had a query with online bank account set up and the cora was very helpful. Reviewed on: 19th March 2022
Wajahat Ali Khan's avatar
Wajahat Ali Khan

Everything was so easy and intuitive to use

5
I needed to reactivate my ISA and Cora made it so easy without having to contact anyone at the bank. It was so simple that anyone could use this technology. Reviewed on: 19th March 2022
Jane Murphy's avatar
Jane Murphy

Efficiency at its best

5
Needed help to reactivate my Isa. Took less than 5 minutes. Thanks Cora. Reviewed on: 19th March 2022
Lorna Wilson's avatar
Lorna Wilson

Spectacular customer service

5
Great and fast. Highly recommended Reviewed on: 19th March 2022
IKKY's avatar
IKKY

Very helpful

5
Straightforward answers and fast response Reviewed on: 19th March 2022
Rodolph Conrad Castor's avatar
Rodolph Conrad Castor

Fab help

5
Cora is great, available 24/7, she answers most things straight forward, and if its not, the reply is broken down into multiple answers, usually the yes no options... wish some ither companies did same Happy to recommend Cora Reviewed on: 19th March 2022
John Cobbledick's avatar
John Cobbledick

Very quick service

5
Changed my address details in 2 mins, very simple Reviewed on: 19th March 2022
Phil taylor's avatar
Phil taylor

Good

5
It was a nice experience with Cora she helped me with my request very quick and easy Reviewed on: 19th March 2022
Sheeba's avatar
Sheeba

Thank

5
Dealt with well thank you for your help kind regards Reviewed on: 19th March 2022
Mark H Kitson's avatar
Mark H Kitson

All good

5
Needed help and was helped by Cora great Reviewed on: 19th March 2022
Almo's avatar
Almo

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