Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Great Bank

5
The banking app is so easy to use and it feels 100% secure at all times, love this bank !! Reviewed on: 20th March 2022
chrisfloyd@live.co.uk's avatar
[email protected]

Amazing, easy service.

5
I have very little spare time, so the fact I can change things such as a new address with such ease is as perfect as it could get. Reviewed on: 20th March 2022
Annamarie Bryan-Breivold's avatar
Annamarie Bryan-Breivold

Graham

4
Fast and efficient. Plenty of useful information . Reviewed on: 20th March 2022
Graham Hughes's avatar
Graham Hughes

Query resolved quickly!

5
I just needed to know how to go paperless and I couldn’t see how to do it on the app but it’s to be done on desktop so that was great, I’ll do it now! Reviewed on: 20th March 2022
Jo's avatar
Jo

I'm customer happy keep and go on line

5
Hi wi hawa it Natwest online banking accuntal. Thanksgiving a nice full waiting for tumuch pounds . Reviewed on: 20th March 2022
Volgyi Patrik's avatar
Volgyi Patrik

Easiest webchat system iv honestly ever used

5
Perfection, it was easy and simple and I had my problems solved in a few minutes Reviewed on: 20th March 2022
luke sterry's avatar
luke sterry

Top Dollar

5
Big help on the smallest enquiries Reviewed on: 20th March 2022
Maurice Jones's avatar
Maurice Jones

Quick and easy

5
Damaged card - process easy to order replacement Reviewed on: 19th March 2022
sarah lovell's avatar
sarah lovell

Quick easy way to get answers

5
Needed help with a card that was blocked and a question on pending transaction. Dealt with very quickly and efficiently Reviewed on: 19th March 2022
scoobs1977@aol.com's avatar
[email protected]

Great service

5
Cora service was very helpful and Cora helped me update my address. Reviewed on: 19th March 2022
Z G's avatar
Z G

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill