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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Comprehensive response

Quick, easy and comprehensive responses from Cora with visuals used too to clarify process. Reviewed on: 19th March 2022

Third class service

Completely useless service Unable to open child investment account or child isa ac Reviewed on: 19th March 2022

Helpful banking

It is easy to sort out financial affairs with Nat West their human staff are just as helpful as the digital one and Cira is very helpful and easy to use Reviewed on: 19th March 2022