Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Friendly

5
Cora is very easy to use, very Friendly Reviewed on: 19th March 2022

Superb

5
Efficient, easy, no delays, to the point Reviewed on: 19th March 2022

Cora

5
Very good at getting back to me quickly and the information is very much appreciated Reviewed on: 19th March 2022

Time saver

5
Had a query with online bank account set up and the cora was very helpful. Reviewed on: 19th March 2022

Everything was so easy and intuitive to use

5
I needed to reactivate my ISA and Cora made it so easy without having to contact anyone at the bank. It was so simple that anyone could use this technology. Reviewed on: 19th March 2022

Efficiency at its best

5
Needed help to reactivate my Isa. Took less than 5 minutes. Thanks Cora. Reviewed on: 19th March 2022

Spectacular customer service

5
Great and fast. Highly recommended Reviewed on: 19th March 2022

Very helpful

5
Straightforward answers and fast response Reviewed on: 19th March 2022

Fab help

5
Cora is great, available 24/7, she answers most things straight forward, and if its not, the reply is broken down into multiple answers, usually the yes no options... wish some ither companies did same Happy to recommend Cora Reviewed on: 19th March 2022

Very quick service

5
Changed my address details in 2 mins, very simple Reviewed on: 19th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs