Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Good

5
It was a nice experience with Cora she helped me with my request very quick and easy Reviewed on: 19th March 2022

Thank

5
Dealt with well thank you for your help kind regards Reviewed on: 19th March 2022

All good

5
Needed help and was helped by Cora great Reviewed on: 19th March 2022

Comprehensive response

5
Quick, easy and comprehensive responses from Cora with visuals used too to clarify process. Reviewed on: 19th March 2022

Third class service

1
Completely useless service Unable to open child investment account or child isa ac Reviewed on: 19th March 2022

Helpful banking

5
It is easy to sort out financial affairs with Nat West their human staff are just as helpful as the digital one and Cira is very helpful and easy to use Reviewed on: 19th March 2022

Banking as it should be

5
Modern day banking for modern day lives - great reliable service at your fingertips Reviewed on: 19th March 2022

Be one Be you

5
It’s very good and to be a part of natwest Reviewed on: 19th March 2022

Quick and easy

5
Quick and easy experience with Cora. It took less than 5 minutes to change my address. Reviewed on: 19th March 2022

Cora payment help

5
Cora is very intuitive and answered my questions extremely quickly. Reviewed on: 19th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs