Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Fab help

5
Cora is great, available 24/7, she answers most things straight forward, and if its not, the reply is broken down into multiple answers, usually the yes no options... wish some ither companies did same Happy to recommend Cora Reviewed on: 19th March 2022
John Cobbledick's avatar
John Cobbledick

Very quick service

5
Changed my address details in 2 mins, very simple Reviewed on: 19th March 2022
Phil taylor's avatar
Phil taylor

Good

5
It was a nice experience with Cora she helped me with my request very quick and easy Reviewed on: 19th March 2022
Sheeba's avatar
Sheeba

Thank

5
Dealt with well thank you for your help kind regards Reviewed on: 19th March 2022
Mark H Kitson's avatar
Mark H Kitson

All good

5
Needed help and was helped by Cora great Reviewed on: 19th March 2022
Almo's avatar
Almo

Comprehensive response

5
Quick, easy and comprehensive responses from Cora with visuals used too to clarify process. Reviewed on: 19th March 2022
Jacqui's avatar
Jacqui

Third class service

1
Completely useless service Unable to open child investment account or child isa ac Reviewed on: 19th March 2022
Nilesh Kothari's avatar
Nilesh Kothari

Helpful banking

5
It is easy to sort out financial affairs with Nat West their human staff are just as helpful as the digital one and Cira is very helpful and easy to use Reviewed on: 19th March 2022
Elaine Humble's avatar
Elaine Humble

Banking as it should be

5
Modern day banking for modern day lives - great reliable service at your fingertips Reviewed on: 19th March 2022
Jill's avatar
Jill

Be one Be you

5
It’s very good and to be a part of natwest Reviewed on: 19th March 2022
hemanth pulikonda's avatar
hemanth pulikonda

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill