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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

NATWEST HAVE BEEN NO HELP THROUGH COVID, I HAVE HAD SUPPORT FROM THE HALIFAX AND THEY CONTINUE TO SUPPORT ME. NATWEST CUSTOMER SERVICE MAKE YOU FEEL LIKE YOU WANT TO SLASH YOUR WRISTS. AS THERE IS NO HELP WHAT SO EVER!

The worst experience I have had. I have been with this band 51 years Reviewed on: 19th March 2022

Brilliantly helpful

Very happy with this service. Thanks Reviewed on: 19th March 2022

Holiday contact number query

Very quick and helpful. No problem. Reviewed on: 19th March 2022

Great!!!

Thanks, very quick and easy, I updated my address in 5 second's!!! Reviewed on: 19th March 2022

Mrs Evgenia Kritikou

I had a great customer experience Reviewed on: 19th March 2022

super easy and quick

it was really easy to use and had my issue solved in literally 2 minutes. Hooray! Reviewed on: 19th March 2022

Cora is quick, simple and easy to use

Not having much time during the day to ring my bank, Cora makes it simple and easy to resolve problems! Very good Reviewed on: 19th March 2022

Easy, quick and informative

Very helpful and precise information for my query. Easily solved Reviewed on: 19th March 2022

Quick and easy

I didn’t recognise a payment so Cora told me what to do. Reviewed on: 19th March 2022

Good service from Natwest

Good efficient service from Cora, responses were instant Reviewed on: 19th March 2022

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6058)

NATWEST HAVE BEEN NO HELP THROUGH COVID, I HAVE HAD SUPPORT FROM THE HALIFAX AND THEY CONTINUE TO SUPPORT ME. NATWEST CUSTOMER SERVICE MAKE YOU FEEL LIKE YOU WANT TO SLASH YOUR WRISTS. AS THERE IS NO HELP WHAT SO EVER!

Brilliantly helpful

Holiday contact number query

Great!!!

Mrs Evgenia Kritikou

super easy and quick

Cora is quick, simple and easy to use

Easy, quick and informative

Quick and easy

Good service from Natwest

Review NatWest Group - Cora: Digital Assistant now

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