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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

super easy and quick

5
it was really easy to use and had my issue solved in literally 2 minutes. Hooray! Reviewed on: 19th March 2022
Maddie Malling-May's avatar
Maddie Malling-May

Cora is quick, simple and easy to use

5
Not having much time during the day to ring my bank, Cora makes it simple and easy to resolve problems! Very good Reviewed on: 19th March 2022
Chloe Thomas's avatar
Chloe Thomas

Easy, quick and informative

5
Very helpful and precise information for my query. Easily solved Reviewed on: 19th March 2022
Jordan Boylen's avatar
Jordan Boylen

Quick and easy

4
I didn’t recognise a payment so Cora told me what to do. Reviewed on: 19th March 2022
Vanessa 's avatar
Vanessa

Good service from Natwest

5
Good efficient service from Cora, responses were instant Reviewed on: 19th March 2022
Melissa W's avatar
Melissa W

Help

5
Brilliant service thank you highly recommended Reviewed on: 19th March 2022
Trina Cherry's avatar
Trina Cherry

Este super

5
Sunt la început, încerc să mă obisnuiesc Reviewed on: 19th March 2022
Petrea Dani's avatar
Petrea Dani

Helpfull

5
It's easy to understand the help instructions Reviewed on: 19th March 2022
Conchita Katuray De Pataranta's avatar
Conchita Katuray De Pataranta

Sometimes helpful

1
Can help at times but it’s helpful they can transfer u to an actual advisor Reviewed on: 19th March 2022
Doo lally Tap's avatar
Doo lally Tap

Fast

4
Fast and to the point- did not waste my time Reviewed on: 19th March 2022
Tamana W's avatar
Tamana W

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