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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Super fast service

5
Always answers quickly and right to the point,I just find it easier with Cora Reviewed on: 18th March 2022

I enjoy working with Cora she helps me out a lot

5
Cora is a excellent helper and I’m sure other people think that too. :) Reviewed on: 18th March 2022

Hit and miss

3
Sometimes Cora is good, sometimes not so much Reviewed on: 18th March 2022

Great help when you need

5
Helped me straight away no problems Reviewed on: 18th March 2022

A nightmare

1
The most stupid and unreliable tool. Reviewed on: 18th March 2022

Amazing Cora

5
Very useful and easy to interact with Reviewed on: 18th March 2022

Superb app very easy to use and navigate

5
Very pleased with the app I use regularly. Reviewed on: 18th March 2022

Excellent response to query.

5
Needed help in getting around online banking. Question answered simply to suit my intellect! Reviewed on: 18th March 2022

very easy to deal with

5
I found it very easy to complete the change of business name, thankyou Reviewed on: 18th March 2022

Very fast

5
Very helpful and efficient I was only just typing a question when I was getting answers before I finished typing Reviewed on: 18th March 2022

Review NatWest Group - Cora: Digital assistant now

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