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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

lost Nat West Debit Card

5
she was sympathetic quick and kind. Reviewed on: 18th March 2022
Mrs Joyce Phoebe Martin's avatar
Mrs Joyce Phoebe Martin

Fantastic

5
Really helpful, very quick and easy to get through Reviewed on: 18th March 2022
Mark Kerry's avatar
Mark Kerry

AI at it's best

5
managed to get hold of all needed information with this amazing AI Reviewed on: 18th March 2022
Vadims Jakovenko's avatar
Vadims Jakovenko

Fantastic

5
Been a customer for 35 years, always good service Reviewed on: 18th March 2022
Tom Cunningham 's avatar
Tom Cunningham

Does what it says on the can

5
I needed a paper bank statement from my current account. Cora got that arranged for me in a matter of minutes, straightforward script, easy to follow, and job done (assuming the statement actually arrives!). Reviewed on: 18th March 2022
Colin Whyte's avatar
Colin Whyte

Very helpful

5
So quic easy and fast. Very impressive Reviewed on: 18th March 2022
katemcevoy83@yahoo.com's avatar
[email protected]

Great help

4
Although a great instant help for reading was scrolling bit to fast, hence a less than full marks Reviewed on: 18th March 2022
Jenny Jones's avatar
Jenny Jones

Very good

5
Very helpful and answered my questions Reviewed on: 18th March 2022
telma romero's avatar
telma romero

HELP ONE ANOTHER

5
She has good at helping people,and she has a good behaviour. Reviewed on: 18th March 2022
John's avatar
John

New

5
Quick and easy to understand thanks Reviewed on: 18th March 2022
Elaine's avatar
Elaine

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