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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
in the past 90 days
29% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
M P's avatar
M P

About this product

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NatWest Group - Cora Digital Assistant reviews (6049)

New

5
Quick and easy to understand thanks Reviewed on: 18th March 2022

fast and efficient

5
having Cora there is a great help as they usually solve any problem i have Reviewed on: 18th March 2022

Informative & Reassuring

5
Overdraft Queries to reduce costs Reviewed on: 18th March 2022

Quality feature

5
Very easy to use feature. Makes online banking much more simple Reviewed on: 18th March 2022

Excellent

5
Easy to use. Helpful. Quick and efficient Reviewed on: 18th March 2022

To the point

5
The process was straightforward and didn't take much time. Query resolved simply Reviewed on: 18th March 2022

Easy and quick help, very good service level

4
Good service, every effective, need to choose the right option then all clear and easy, get an answer quickly Reviewed on: 18th March 2022

Needed help to find out my account details

5
So I needed help to find out my account number because I didn't know until I came across Cora it helped me quite alot. Reviewed on: 18th March 2022

Very helpful

5
Very Fast and helpful service would highly recommend Reviewed on: 18th March 2022

great

5
Really easy to follow, really speedy process Reviewed on: 18th March 2022

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