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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

fast and efficient

5
having Cora there is a great help as they usually solve any problem i have Reviewed on: 18th March 2022
Teena Caine's avatar
Teena Caine

Informative & Reassuring

5
Overdraft Queries to reduce costs Reviewed on: 18th March 2022
Anne Haughan's avatar
Anne Haughan

Quality feature

5
Very easy to use feature. Makes online banking much more simple Reviewed on: 18th March 2022
Charlie White's avatar
Charlie White

Excellent

5
Easy to use. Helpful. Quick and efficient Reviewed on: 18th March 2022
Kerry-Ann McCarthy's avatar
Kerry-Ann McCarthy

To the point

5
The process was straightforward and didn't take much time. Query resolved simply Reviewed on: 18th March 2022
Penny Georgiou's avatar
Penny Georgiou

Easy and quick help, very good service level

4
Good service, every effective, need to choose the right option then all clear and easy, get an answer quickly Reviewed on: 18th March 2022
Christmas Tree's avatar
Christmas Tree

Needed help to find out my account details

5
So I needed help to find out my account number because I didn't know until I came across Cora it helped me quite alot. Reviewed on: 18th March 2022
Huncho12's avatar
Huncho12

Very helpful

5
Very Fast and helpful service would highly recommend Reviewed on: 18th March 2022
sheilacassells52@gmail.com's avatar
[email protected]

great

5
Really easy to follow, really speedy process Reviewed on: 18th March 2022
Jonathan's avatar
Jonathan

Cora

4
Very easy to use, things may time to resolve but l'm happy with my experience on this occasion. Reviewed on: 18th March 2022
Simon Marks's avatar
Simon Marks

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