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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6049 reviews)

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4.59

Based on 6,049 reviews, last reviewed 5th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025

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NatWest Group - Cora Digital Assistant reviews (6049)

Cora

Very easy to use, things may time to resolve but l'm happy with my experience on this occasion. Reviewed on: 18th March 2022

Very quick and efficient

Easily found on the app, dealt with my request without any issues. Reviewed on: 18th March 2022

card

efficient and quick and simple process Reviewed on: 18th March 2022

very good service with efficiency

I just enquiry about my account setting up thing, it is quickly response and solve it. Thanks indeed. Reviewed on: 18th March 2022

easy peasy

very easy to use and quick would recommend Reviewed on: 18th March 2022

Excellent App

Cora was perfect. I like it. Basic, user friendly and results-oriented. Reviewed on: 18th March 2022

Quick and easy

Really simple and easy to use, I have autism and find a lot of these forms confusing and unhelpful, but using Cora was really simple and I now have what I needed. Reviewed on: 18th March 2022

Very good

Payment declined re Morrisons. Cora explained why. Thank you Reviewed on: 18th March 2022

Super speedy and precise!

Unlike most 'helpful chat robots' Cora replies quickly and with appropriate questions. My matter was resolved far quicker than I had hoped! Reviewed on: 18th March 2022