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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Very helpful

5
So quic easy and fast. Very impressive Reviewed on: 18th March 2022
katemcevoy83@yahoo.com's avatar
[email protected]

Great help

4
Although a great instant help for reading was scrolling bit to fast, hence a less than full marks Reviewed on: 18th March 2022
Jenny Jones's avatar
Jenny Jones

Very good

5
Very helpful and answered my questions Reviewed on: 18th March 2022
telma romero's avatar
telma romero

HELP ONE ANOTHER

5
She has good at helping people,and she has a good behaviour. Reviewed on: 18th March 2022
John's avatar
John

New

5
Quick and easy to understand thanks Reviewed on: 18th March 2022
Elaine's avatar
Elaine

fast and efficient

5
having Cora there is a great help as they usually solve any problem i have Reviewed on: 18th March 2022
Teena Caine's avatar
Teena Caine

Informative & Reassuring

5
Overdraft Queries to reduce costs Reviewed on: 18th March 2022
Anne Haughan's avatar
Anne Haughan

Quality feature

5
Very easy to use feature. Makes online banking much more simple Reviewed on: 18th March 2022
Charlie White's avatar
Charlie White

Excellent

5
Easy to use. Helpful. Quick and efficient Reviewed on: 18th March 2022
Kerry-Ann McCarthy's avatar
Kerry-Ann McCarthy

To the point

5
The process was straightforward and didn't take much time. Query resolved simply Reviewed on: 18th March 2022
Penny Georgiou's avatar
Penny Georgiou

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