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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Very helpful

5
Very Fast and helpful service would highly recommend Reviewed on: 18th March 2022

great

5
Really easy to follow, really speedy process Reviewed on: 18th March 2022

Cora

4
Very easy to use, things may time to resolve but l'm happy with my experience on this occasion. Reviewed on: 18th March 2022

Very quick and efficient

5
Easily found on the app, dealt with my request without any issues. Reviewed on: 18th March 2022

card

5
efficient and quick and simple process Reviewed on: 18th March 2022

very good service with efficiency

5
I just enquiry about my account setting up thing, it is quickly response and solve it. Thanks indeed. Reviewed on: 18th March 2022

easy peasy

5
very easy to use and quick would recommend Reviewed on: 18th March 2022

Excellent App

5
Cora was perfect. I like it. Basic, user friendly and results-oriented. Reviewed on: 18th March 2022

Quick and easy

5
Really simple and easy to use, I have autism and find a lot of these forms confusing and unhelpful, but using Cora was really simple and I now have what I needed. Reviewed on: 18th March 2022

Very good

5
Payment declined re Morrisons. Cora explained why. Thank you Reviewed on: 18th March 2022

Review NatWest Group - Cora: Digital assistant now

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