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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Always helped me

5
Very helpful. Solves my issues in minutes Reviewed on: 28th February 2022

So helpful quick and easy

5
Use Cora all the time, so helpful to choose options from and saves me so much time and stress. Reviewed on: 28th February 2022

Natwest is reliable

5
Been with Natwest for 13 years and they have always been great. Reviewed on: 28th February 2022

super fast service

5
Love Cora, gets me to an area i need rapidly Reviewed on: 28th February 2022

Great hassle free advice and problem solving

5
I was able to sort my queries by using this online service, saving time in a busy schedule Reviewed on: 28th February 2022

Reassuring action taken

5
Needed to change my address in the app and it worked well. Reviewed on: 28th February 2022

Perfect service

5
Helped my straight away and knew exactly what I was asking for Reviewed on: 28th February 2022

Never failed me

5
Anytime I needed help with anytime Cora was there Reviewed on: 28th February 2022

No help at all

1
Just need to download a statement with address Why is it impossible Reviewed on: 28th February 2022

Interesting

5
helpful interphase. The app CORA is a good interphase for out of working hours Reviewed on: 28th February 2022

Review NatWest Group - Cora: Digital assistant now

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