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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Cora quickly explains how to sort out my problem

5
Very good system I place on how to get satisfaction and any other help I might need Reviewed on: 28th February 2022
Sylvia Sayers's avatar
Sylvia Sayers

Great Service

5
Very easy to use service. Quick and completed my request within minutes. Reviewed on: 28th February 2022
Jassent Owens's avatar
Jassent Owens

Always helped me

5
Very helpful. Solves my issues in minutes Reviewed on: 28th February 2022
Emer's avatar
Emer

So helpful quick and easy

5
Use Cora all the time, so helpful to choose options from and saves me so much time and stress. Reviewed on: 28th February 2022
Megan's avatar
Megan

Natwest is reliable

5
Been with Natwest for 13 years and they have always been great. Reviewed on: 28th February 2022
Damiano Petrucci's avatar
Damiano Petrucci

super fast service

5
Love Cora, gets me to an area i need rapidly Reviewed on: 28th February 2022
Arthur's avatar
Arthur

Great hassle free advice and problem solving

5
I was able to sort my queries by using this online service, saving time in a busy schedule Reviewed on: 28th February 2022
Anthony 's avatar
Anthony

Reassuring action taken

5
Needed to change my address in the app and it worked well. Reviewed on: 28th February 2022
Terry Ponsford's avatar
Terry Ponsford

Perfect service

5
Helped my straight away and knew exactly what I was asking for Reviewed on: 28th February 2022
Sophie's avatar
Sophie

Never failed me

5
Anytime I needed help with anytime Cora was there Reviewed on: 28th February 2022
Natan gluszko's avatar
Natan gluszko

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