Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Useful

4
Did what I needed in an easy step by step approach. Reviewed on: 28th February 2022

Great Employee

5
Speedy, friendly service provider Reviewed on: 28th February 2022

Good

5
Very quick, I was pleasantly surprised. Reviewed on: 28th February 2022

Excellent service

5
Excellent service, fast, efficient and convenient Thank you NatWest/Cora Reviewed on: 28th February 2022

Thanks for the timely help

5
Faultless and extra quick. Thanks so much for the help and support. Reviewed on: 28th February 2022

Easier than talking on the phone

5
A really helpful and a straight forward service. Easy to use and navigate options. Reviewed on: 28th February 2022

Easy and quick service

5
Easy and quick service! Sent me all the information needed and responded quickly Reviewed on: 28th February 2022

Quick and very efficient service

4
First use on Business Account, ordering stationery. Very quick, easy, and efficient service Reviewed on: 28th February 2022

Re/ problem

5
I asked a question and it was answered quickly and sorted out no problem Reviewed on: 28th February 2022

Quick and Simple

5
I used Cora to update my address details - it was a smooth process that was complete within a matter of minutes. If this software is capable of handling more complex issues then I will be using this as my no 1 choice going forwards. Reviewed on: 28th February 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs