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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

No help at all

1
Just need to download a statement with address Why is it impossible Reviewed on: 28th February 2022
jayne@tdrury.plus.com's avatar
[email protected]

Interesting

5
helpful interphase. The app CORA is a good interphase for out of working hours Reviewed on: 28th February 2022
MICHEAL DIM's avatar
MICHEAL DIM

Useful

4
Did what I needed in an easy step by step approach. Reviewed on: 28th February 2022
Tyla Vaines's avatar
Tyla Vaines

Great Employee

5
Speedy, friendly service provider Reviewed on: 28th February 2022
Amy's avatar
Amy

Good

5
Very quick, I was pleasantly surprised. Reviewed on: 28th February 2022
Andrew Morriss's avatar
Andrew Morriss

Excellent service

5
Excellent service, fast, efficient and convenient Thank you NatWest/Cora Reviewed on: 28th February 2022
Tony Campbell's avatar
Tony Campbell

Thanks for the timely help

5
Faultless and extra quick. Thanks so much for the help and support. Reviewed on: 28th February 2022
Bryan Stanton's avatar
Bryan Stanton

Easier than talking on the phone

5
A really helpful and a straight forward service. Easy to use and navigate options. Reviewed on: 28th February 2022
Kali Coles's avatar
Kali Coles

Easy and quick service

5
Easy and quick service! Sent me all the information needed and responded quickly Reviewed on: 28th February 2022
Amber's avatar
Amber

Quick and very efficient service

4
First use on Business Account, ordering stationery. Very quick, easy, and efficient service Reviewed on: 28th February 2022
Martin Bryant's avatar
Martin Bryant

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