NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews See your review

About this product

NatWest Group - Cora Digital Assistant reviews (6058)

Review of the NatWest Group - Cora, Digital Assistant:

Stick to calling, far better.

I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgage in full. Reviewed on: 22nd November 2024

Hassan Ali NatWest review

Very good product, all ways down to the point and answers all the questions Reviewed on: 27th March 2023

Rubbish

I’ve been trying to get both my business accounts to show on the app. I can’t get this to happen. Every time I type a question in I don’t get the correct answer Reviewed on: 27th March 2023

Awesome amazing NATWEST

The superb NatWest Trech Champion Gyrys and pure Genius have pulled off a really swift, effective and smooth cross-product/entity interactive live baking app that DOES WHAT IT SAYS ON THE TIN . Love it ireay love it! Thank you x p.s we live in Euston if you need a pit stop on the way to town! Reviewed on: 27th March 2023

Most helpful digital assistant !!

Most helpful and easy digital assistant to use and cora always answers my questions. Reviewed on: 26th March 2023

I wish I moved sooner

I moved to NatWest recently and have been so impressed with everything so far but especially the app. It’s so easy to use and has everything and more that you could want from a banking app. The chat is also helpful for me, with working 9-5 there’s little time to spend on the phone or to sit on a live chat. With Cora you can send your message, someone will get back to you and you can go back again at your convenience! I’ve recommended to others already. Reviewed on: 26th March 2023

Dont got unique idenfication number

Its been more than 24 hours i dont got my identification number and nit recived welcome mail and my documents veification is completed Reviewed on: 26th March 2023

Cora

Cora is good the only thing it needs to be a bit faster and more understanding dialogs that what people trying to ask Reviewed on: 26th March 2023