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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Simple and fast to use!

5
I went on line to change my address, excellent service, fast and efficient, no waste of time! Great Cora. Thank you. Reviewed on: 24th March 2021

Excellent response

5
I needed to find out payment limit and got response straight away Reviewed on: 24th March 2021

Cora online assistant

5
Quick, effective, efficient, safe and secure at a time that suits me without having to visit a branch - Great! Reviewed on: 24th March 2021

Great little 'bot'

5
The system was very easy and worked well with the very limited information I gave Reviewed on: 24th March 2021

So easy to use

5
It is a really predictive service, that knows what you are tryingt to do and asks you a set of straightforward questions to get you to the right place Reviewed on: 24th March 2021

Best Bank

5
Good Service Good online 24 7 Happy with service Reviewed on: 24th March 2021

Excellent service!

5
Very quick and thorough response to my query! Reviewed on: 24th March 2021

Excellent assistant

5
Easy and quickly sorted I would definitely use again Reviewed on: 24th March 2021

Simple navigation

5
Good service very easy to use and navigate. Reviewed on: 24th March 2021

Changing personal details on line with Cora

5
Straightforward and easy to do; would recommend Reviewed on: 24th March 2021

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