Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Fast response

5
I found the digital assistant easy to use and had a response to my query immediately. Reviewed on: 22nd March 2021

Very quick and very efficient

5
Being a bit of a novice for using online banking the quick and very helpful information off Cora was invaluable. Thank you Reviewed on: 22nd March 2021

Easy to use

5
Easy to use but still not as good as talking to a human Reviewed on: 22nd March 2021

Loan support

5
Good and Quick help, clear answers Reviewed on: 22nd March 2021

Quick service

5
Very quick service & VERY helpful. Reviewed on: 22nd March 2021

Lovely lady and good advice all around.

4
Prefer to call but allover service is excellent and extremely helpful and very helpful and friendly. I'm not a Internet banking person thank you for understanding Reviewed on: 22nd March 2021

Top marks to Cora

5
I was amazed at how easy the whole experience was when re-activating an ISA account. Reviewed on: 22nd March 2021

Enquiry

5
Received all the information I required Reviewed on: 22nd March 2021

Great Innovation

5
I just changed address using Cora and it was so smooth and efficient. I would not have been able to call or visit a branch for several days due to work, so to be able to actually complete the task using Cora there and then was great! Very impressed with that technology and will definitely be recommending it and using again! Reviewed on: 22nd March 2021

Clear instructions

4
Questions answered quickly and concisely. Reviewed on: 22nd March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs