NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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About this product

NatWest Group - Cora Digital Assistant reviews (6058)

Review of the NatWest Group - Cora, Digital Assistant:

Online help that continues to get better

Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

Fast and easy way to get Help

I can solve problems and issues relating to my credit/debit card and bank account at anytime with Cora, I really appreciate this fast and efficient service Reviewed on: 4th April 2022

Oxford

Very helpfull thank you very much Reviewed on: 4th April 2022

Good

Not thet good I'm losing my mony Reviewed on: 4th April 2022

very helpful

Answered my question very quickly Reviewed on: 4th April 2022

Quick and easy

Big thanks to Cora. A request that was dealt with so quickly and easily. No long pauses in online conversation. Thanks Reviewed on: 4th April 2022