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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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About this product

NatWest Group - Cora Digital Assistant reviews (6058)

Review of the NatWest Group - Cora, Digital Assistant:

Online help that continues to get better

Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

Cora

It's very helpful, easy to use. Would recommend it Reviewed on: 4th April 2022

Assistance great appreciated

She helped me when was worried about a transaction an help me solve the problem Reviewed on: 4th April 2022

Easy and efficient

Very easy to use. Quick responses and efficient outcomes. Reviewed on: 4th April 2022

Super quick & accurate

Just efficient & time saving I do wish contact with other firms was as good thanks Reviewed on: 4th April 2022

Quick and easy service

So efficient in achieving what I needed. All sorted within minutes. Great service Reviewed on: 4th April 2022

sooper fast

Very fast,quick in action.loved it.Excellent Reviewed on: 4th April 2022

Easy to use

Easy tonuse and understands my requests Reviewed on: 4th April 2022

Absolutely useless

The app makes the whole of Natwest a mockery. I have been banking with NATWEST for 20 years, and I have seen a lot of good progress, however, this CORA nonsense is an absolute joke and heads should roll. Reviewed on: 4th April 2022

Quick and reliable

Cora is available all time round, needed help at 3 am and it was a day saver! Reviewed on: 4th April 2022

Excellent

Great help, quick responded. Will recommend nat west to anyone Reviewed on: 4th April 2022

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