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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6045 reviews)

View other NatWest Group - Cora products

4.60

Based on 6,045 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Not fit for purpose Extremely long waits for responses (well over an hour) not providing complete answers. Reviewed on: 9th June 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6045)

Review of the NatWest Group - Cora, Digital Assistant:

Excellent service

She is very good at helping you with your enquiries Reviewed on: 8th April 2023

so intelligence

Basically, Cora can answer all the general questions and don't need to ask a agent. Reviewed on: 11th April 2023

Cora

Cora is easy to use and so far, has understood everything I have asked Reviewed on: 11th April 2023

Very Helpful

Easy to use, common sense responses Reviewed on: 11th April 2023

Easy to use

Easy to usehsbbdnjdjjdnfnnfmdmmdnnfn Reviewed on: 11th April 2023

Cara saves me time and provide some information that could help my enquiries

10 of 10 for Cara. This innovations has saved me time over and over with some tailored advise and sometimes i don't need to go through to an adviser Reviewed on: 11th April 2023

Fast response

Good service and helps with issues Reviewed on: 11th April 2023

Fantastic service

I have been a Natwest customer for almost 10 years and I cannot find a fault in them. Cora has been a brilliant service that I am able to access at any time, and has been able to help and support me with my questions. Cora is a very simple and easy way to use with online banking, and helps every time I have a question or query. Natwest are a brilliant bank to be with, and they are very loyal to their customers. Reviewed on: 11th April 2023

Will Definitely Tell friends and family about Cora

Had no problems setting up Cora with digital Id and my account so easy to use and do Reviewed on: 11th April 2023

Helpful virtual assistant

Cora is very helpful and useful, when there isn’t an answer available you are transferred to a team member, very thorough with trying to answer the questions before transferring as well. Reviewed on: 10th April 2023

Good

very nice I am glad that I vote Reviewed on: 10th April 2023

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