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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.20

Based on 226 reviews, last reviewed 7th May 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

everything takes as long as possible

everything takes as long as possible, if they say it can take up to 10 business days its going to take 11. this is when they don't mess something up and make you redo everything in which case they will still take as long as possible to tell you this. my account was frozen due to fraud and it was quicker for me to open another bank account than for NatWest to fix the issue. Reviewed on: 22nd August 2024

Its all covered

Car breakdown, mobile phone, travel ins… the list is endless… it’s all covered, when required that have dealt with quickly … would thoroughly recommend Reviewed on: 22nd February 2023

Great app terrible interest rate in their savings

The mobile app is really useful shame their interest rates are so bad. Reviewed on: 21st February 2023

Always there to help you when needed

Every time you ask for support and help.natwest is here for you. Reviewed on: 21st February 2023

Easy to use app

Very easy to use app Lots of features in the app Reviewed on: 21st February 2023

Private bank manager is the best

Our private bank manager is a game changer, such a great service Reviewed on: 21st February 2023

Best of nred

Never fails to impress me! A bank account and app working in unison with our security at its primary concern and customer satisfaction a very close second. Reviewed on: 21st February 2023

Great bank

Always go the extra mile to help me. Reviewed on: 20th February 2023

Excellence in the delivery of the product

The NatWest banking app never fails to deliver, whether via crisp functionality or initiative solutions to everyday issues. Reviewed on: 20th February 2023

Best bank

The best bank who focuses their customers need Reviewed on: 20th February 2023

Happy

Very good app. Simple and easy to use Reviewed on: 20th February 2023

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