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NatWest: Everyday account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2101)

Beware

1
Terrible Customer Service - don't even think of telephoning a simple query Reviewed on: 31st July 2019

Excellent Customer Service

4
Warm and personalized customer service with heart, always leave a conversation with their team with a smile Reviewed on: 17th July 2019

Not good if you get into financial difficulties

1
I had a bank account and loan with NatWest many years ago. I got into financial difficulties and did struggle to keep up the payments. NatWest continued to take payments from the account which did not have enough money in it at the time. Then charged me interest because the payments were not met causing the account to go further and further into debt. Reviewed on: 9th June 2019

Great service

5
Always great customer service and a bank you can trust. Reviewed on: 9th June 2019

Unhelpful overcharging

3
Not too happy to be honest Natwest is absolutley rubbish to bank with Reviewed on: 8th June 2019

Brilliant bank

5
Brilliant bank who really value their customers Reviewed on: 5th June 2019

10 years of problems

1
From 16-18 i had an account with natwest. I opened a TSB account at 18 and stopped using my natwest one. I was knocked back for a couple of car finances, wondering why i began a search. I found that i owed natwest nearly £3000. Not having a clue why, i contacted them. I had a bounced DD fee from the transition period to TSB, which i had been totslly unaware of, no contact at all! This had been building and building over the years and they now want £3000. I'm currently in the process if paying it off, but can't even get a mortgage until it's all over and done with. Avoid at all costs! Use ANY other bank. Keep your cash under your pillow, use loan sharks, its safer. Reviewed on: 3rd June 2019

natwest is just easy

4
and they work accross several devices Reviewed on: 15th April 2019

GreT

4
Love NatWest they are bey helpful Reviewed on: 15th April 2019

Straightforward NatWest Review/Comparison

4
Being an octagenarian technophobe I appreciate being 'nursemaided' through the on-line switch process last January. Moreover, mercifully, setting up and using the app proved to be a doddle. I especially like the fact that, unlike Lloyds Bank, whom I dumped after over fifty years' custom (though that was about six years ago), NatWest don't automatically address me by my first name (over-familiar) but take the trouble to ASK how I wish to be called; furthermore, NatWest eschews being'matey' - irritating in the extreme - by enquiring of a completely stranger about the state of my health; none of your business thank you very much, stick to purpose please. They do. Well done Reviewed on: 15th April 2019

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