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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Everyday account

I have been with NatWest for nearly 30 years, never had a problem and the staff are very helpful and friendly. They keep you updated regularly with new products and it is convenient to go into the high street bank where it is very clean and modern. Reviewed on: 28th March 2016

Easy Simple Banking

I need help and advice regarding my account, they were able to solve my problem within 5 minutes via live chat, Excellent! Reviewed on: 28th March 2016

Excellent Long term account

I've had this account for many years and it never gives me a reason to want to switch. They are always easy to communicate with & have always offered a speedy response to my queries. The mobile app is also fantastic. Reviewed on: 28th March 2016

A Helpful Bank

NatWest has good customer service, a user-friendly website, and very user-friendly app. NatWest has been my bank for over 10 years, and I hold several accounts with them, including recently choosing to open up an a Rewards Account. I find their rewards offers good, and easy to understand and obtain. In terms of using their current account, it is easy to keep on top of my banking. Reviewed on: 28th March 2016

great customer service

Had a problem with a direct debit going out that shouldn't have and was struggling to get my money back from the company involved but a quick call to natwest and my money was back in my account by the end of the day. CS on the phone were fab and dealt with it so quickly. Reviewed on: 28th March 2016

Fantastic. I get 3% back from my household bills

I signed up in November to a Rewards account. I get 3% back on my household bills including my rent, council tax, Electricity, Gas & TV provider. Reviewed on: 19th February 2016

Very Good

I've been with Nationwide since University almost five years ago now. I've been with multiple branches and I've never been disappointed. Reviewed on: 19th February 2016

No issues if you want to be faceless

Having banked with Natwest for 7 years, I can honestly say, I have never once encountered an issue. Internet banking never fails me, card can be used anywhere and it really is a simple account to use. The downsides being that in my city, the capital of scotland there is ONE branch! If you want to do some banking you need to battle your way into the city centre and then either struggle to park or have a walk after a bus/tram. So why do I claim faceless? My bank have never contacted me either, not to reward me for a great customer, give me an account that has overdraft facilities (yes I am a good customer) or even just to see how I am! Reviewed on: 19th February 2016

I've had no problems with Natwest

Everytime I go into Natwest bank they are always very helpful and they are always willing to help me use the self serving machines. I think these machines are brilliant as they are quick, easy and they reduce queues. Reviewed on: 19th February 2016

great service

never had any problems have used these for 18 years Reviewed on: 19th February 2016

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