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NatWest: Everyday account reviews

4.52
Based on 2,101 reviews, last reviewed 15th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2101)

Simple banking without any fuss

5
As someone about to complete their IVA, I chose Natwest for a simple account and over the five years I've been with them, I've had constant access to my account, a pleasant communication both in the main branch in the town and the smaller branches in the village close to work. I've never had any problems, never encountered any issues and to this date, I recommend their services both on and offline. Reviewed on: 15th February 2016

Simple, castle free. There when you need them. Good technology in form of website and app.

5
Natwest has definitely employed the best mobile technology in banking products that i've seen. Having had friends in a similar life stage with similar accounts with HSBC and Barclays, they seem to have no end of issues with delays in transfers, and usability. I have not. Reviewed on: 15th February 2016

does what you need for a basic bank account.

4
i like the online app. The paying in machine in branch are really useful and time saving. Reviewed on: 14th February 2016

Simple and Reliable

5
Natwest's basic account is simple to use and reliable. We've never had any problems, setting up standing orders or changing details are easy to do. Customer service staff are usually friendly and helpful. Reviewed on: 14th February 2016

Brilliant Branch

5
I love my branch, they are very friendly and helpful. Reviewed on: 13th February 2016

Good customer service

4
Able to sort out debit card fraud and get a new card Reviewed on: 13th February 2016

ok

3
On average is ok. Haven't had any problems. Reviewed on: 13th February 2016

Friendly, Helpful, Reliable

5
I've never had any problems. Direct Debits leave on time. Never had any problems accessing my money either x Reviewed on: 12th February 2016

Natwest Is Just Ok

3
Natwest it ok if you are using a basic account, I had trouble receiving a pin reminder and waited almost 2 months when I contacted the advisors on live chat the representatives didn't appear to be from the Uk and Understand me however when I called my branch they were very helpful Reviewed on: 12th February 2016

excellent customer service

5
The people in my bank are amazing, they make you feel like they are there just for you, that you are thier only customer, i never feel rushed always feel secure and if there was an issue i am certain they would resolve it immediately, i love natwest and wouldnt change my bank at all Reviewed on: 12th February 2016

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