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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

NatWest banking online is an excellent app

5
NatWest is a bank I trust. Great communication and help when I need it Reviewed on: 24th March 2023

Easy Switch

5
I recently switched to NatWest from Halifax and it was all hassle free and the staff who rang after my account was opened were pleasant to talk to as well Reviewed on: 24th March 2023

uncomplicated banking

5
I find online banking an absolute godsend and the natwest app safe, secure and easy to navigate. I like the checks it makes when I'm setting up a payment and like that I can freeze my card if it's been simply misplaced instead of completely cancelling (usually finding not long after doing so!). Reviewed on: 23rd March 2023

my banking app

5
my banking app is amazing I could open a savers account so I can transfer money from my account to my savers and then I know it's safe brilliant app Reviewed on: 23rd March 2023

Loved it!

5
The online banking platform was easy to use and navigate, and I appreciated the convenience of being able to access my account from anywhere. The mobile app was also user-friendly and allowed me to manage my finances on the go. One of the standout features of NatWest Bank is their commitment to customer security. They offer a range of security measures, including instant messaging on adding payees, to help protect their customers' accounts and personal information. Overall, I would highly recommend NatWest Bank to anyone looking for a reliable and customer-focused banking experience. Their dedication to security and user-friendly technology make them a top choice for me. Reviewed on: 22nd March 2023

Service when Required

5
Nat West has helped me out several times when I have had reason to contact them regarding irregular withdrawals in my account.Resolved issues speedily and gave me confidence in banking online with the security measures in place at NatWest Reviewed on: 22nd March 2023

Great app

5
Great and intuitive app, great for everyday banking needs. Reviewed on: 21st March 2023

Amazing

5
I like using natwest is easy to use Reviewed on: 21st March 2023

Best app

5
Use multiple bank apps beyond uk, this is by far the best Reviewed on: 21st March 2023

Suitable bank for everyday use

4
Natwest is a very reliable bank with a useful mobile application and it has decent services. Reviewed on: 20th March 2023

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