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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Great company, Easiest app

5
NatWest have been there for me every time I’ve needed help or advice, and such pleasant well mannered staff. Reviewed on: 19th March 2023

Best bank

5
Which I had changed to NatWest years ago. Get top service. Reviewed on: 18th March 2023

Easy Banking

5
NatWest are a very forward thinking bank. Very easy to deal with & have very helpful staff. Reviewed on: 18th March 2023

Very easy switch

5
Recently switched from another bank. I was pleasantly surprised at how smoothly it all went. I finally feel like I'm in the 21st Century with the NatWest app. Reviewed on: 18th March 2023

Best bank

4
Netwest bank has been the best so far for me haven’t had any issues with me using their service and online banking, been using this bank for 11 to 12 years now and happy with them Reviewed on: 18th March 2023

They have very good service.

5
For me this is one of the best Banc of London. Reviewed on: 18th March 2023

Best Bank Ever

5
I have been banking with Natwest since the 90s and couldn't wish for a better service Reviewed on: 18th March 2023

Faultless

5
A great banking app that continues to evolve and improve. Reviewed on: 18th March 2023

Different

4
The banking app is so different from the other banks. Easy and straightforward. Most importantly, I like how it analyses where and how much you’ve spent your money in a month categorically. Reviewed on: 17th March 2023

Great customer service

5
Brilliant customer service from NatWest bank all ways helpful and understanding with ur needs and and money best bank iv been with Reviewed on: 17th March 2023

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