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NatWest: Everyday account reviews

4.52
Based on 2,119 reviews, last reviewed 7th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

The app is superb. The app is superb. No issues with it. Also the bank called me in Covid to check everything was OK and ask if I needed any assistance. Thought that ... Read more Reviewed on: 28th January 2026
Sarah Shaw's avatar
Sarah Shaw

Latest lowest rating:

1

NatWest: Where Digital First Means Customer Last I’ve been a long-standing NatWest customer, and this has been the worst banking experience I can remember. After my father passed away in December, I ... Read more Reviewed on: 7th February 2026
Gareth's avatar
Gareth

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2119)

Review of the NatWest, Everyday account:

Great banking!

5
Easy, simple banking with the app and online banking. Reviewed on: 21st February 2023

Blocked my account for 2 days.

1
Blocked my account for 2 days. To help me. Said would get text to deal with the however, never did. Be warned if it happened to me it can happen to you Reviewed on: 8th June 2024

Patient Staff

5
When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

NatWest are a fantastic ank to help wi...

5
NatWest are a fantastic bank, always able to help with any problems and a great app Reviewed on: 24th May 2024

Very positive to still have a branch in our local town.

5
Very positive to still have a branch in our local town. The customer service is the best i’ve experienced with banks that i’ve been with. I do not like the online banks where i don’t have a physical branch - and every Natwest employee seems to go above and beyond for me when i go in with a problem. Reviewed on: 24th May 2024

I have been a NatWest customer for 15 years and they...

4
I have been a NatWest customer for 15 years and they have been generally quite good. They have been supportive in various situations when I have needed help and they usually been able to answer any queries that I have. Reviewed on: 23rd May 2024

everything is ok but the overdraft interest is high

3
everything is ok but the overdraft interest is high Reviewed on: 15th April 2024

I have been with them for years.

5
I have been with them for years. Customer services are easy to get through to and app is very well designed Reviewed on: 15th April 2024

Very good

5
Very profitable bank. Super easy to use and easy. Lots of possibilities Reviewed on: 15th April 2024

Reliable and trustworthy

5
I’ve been with NatWest for 10 years and have never had a problem with them. The app is easy to navigate and offers good insights into how you spend your money that have helped by giving me a reality check into how much I am spending in certain categories. Reviewed on: 12th April 2024

I like the app - its really easy to use.

4
I like the app - its really easy to use. Reviewed on: 12th April 2024

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