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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.28 (196 reviews)

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4.09

Based on 196 reviews, last reviewed 17th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Everything is explained in details, very clearly , e... Everything is explained in details, very clearly , excellent communication and professional service with support when you need it Reviewed on: 17th June 2025

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest Fixed Rate Mortgage reviews (196)

Review of the NatWest, Fixed Rate Mortgage:

Friendly service

It was so easy to arrange our fixed rate mortgage. The staff were friendly and extremely knowledgeable. I wouldn't hesitate to recommend Natwest to friends and family. Reviewed on: 15th February 2022

Easy

Excellent service whatsoever u need help they always available Reviewed on: 18th February 2023

Superb Customer experience

Made so easy to transfer my mortgage from another provider to Natwest Reviewed on: 17th February 2023

Trustworthy

A bank always worthy of trust, devoted to all your needs and fulfilling all your requests Reviewed on: 17th February 2023

5 year fixed rates

We done 5 years fixed rates just before the interest rates went up so happy because NatWest gave the best rates as we have banked with NatWest for over 20 years.Never change Reviewed on: 17th February 2023

Mortgages made easy

NatWest made the mortgage so easy, especially so for a first time buyer. My experience couldn’t have been any smoother. Reviewed on: 15th February 2023

Great service

Really helpful staff and communication. Easy to follow application process and updates provided throughout. Alot of communication and reassurance during a big step in life! Reviewed on: 13th February 2023

Good app, good communication

I primarily use the app for checking on my mortgage, works well and the information is clear Reviewed on: 8th February 2023

Nat west fixed rate mortgage

Excellent customer service and easy to apply / paperwork Reviewed on: 21st January 2023

Does what it says on the Tin!

Natwest App allows me to access my mortgage and banking products in one go. I can see my card details when i need to make an online purchase but have left my card at home. It also allows me to make transfers easily and securely with multiple reminders and prompts for potential fraud. Reviewed on: 20th January 2023

Simple mortgage

Easy to use company with a good fixed rate mortgage offer. Easy to communicate with and check balance. Reviewed on: 19th January 2023

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