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NatWest: Fixed Rate Mortgage reviews

4.17
Based on 198 reviews, last reviewed 25th Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Competitive rates and great customer service Competitive rates and great customer service Reviewed on: 25th January 2026
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sxmplyxclxdy

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (198)

Review of the NatWest, Fixed Rate Mortgage:

A child is not a long-term debt!

5
Finding the right mortgage is already hard enough but banks seem to making it even harder when calculating the affordability check when you have children! Nursery fees are expensive, we all know that, but when you have a government that provides support, that should count as an income (sure if it counts for tax!), majority said that Gov help may not last therefore is not guaranteed but a child being out of a full time care is guaranteed when they enroll in school! NatWest was the only bank who understood that this expense only lasts a short period of time and approved that a couple with two full time jobs could afford a mortgage as it was less than what we were paying for rent for at least the past five years. Thanks Natwest for allowing my family to enjoy our first little corner! Reviewed on: 20th November 2019

Nice and easy

5
I have all my accounts with NatWest and have for almost 30 years. They are just easy to deal with, make everything simple and it just works!!! Reviewed on: 19th February 2023

An easy decision for a 5% first time buyer

5
When other mortgage advisors and banks were making us jump through hoops to secure a mortgage Natwests online portal and personal advisor made it so simple and stress free. We made the decision to take out a 5 year fixed rate to ensure our first five years we could be financially secure and know exactly what our budget was and this has paid off fantastically. I couldn't rate the help advice and ease of using the service higher. Reviewed on: 18th February 2023

Mortgage

5
Excellent service and excellent staff Reviewed on: 18th February 2023

Mortgage for dependent relatives

5
NatWest provided a tailored solution to allow my wife and I to purchase a house for her parents and to keep the payments to an affordable level. Having a track record with the bank meant we sorted the mortgage without any issue. Reviewed on: 18th February 2023

Mortgage

5
So easy to do and was informed every step of the way Reviewed on: 18th February 2023

Helpful

5
This was the first time I have had to get a mortgage by myself and the people from NatWest support me from start to end. They were so knowledgeable and helpful! Customer service was next to none! Fantastic Reviewed on: 18th February 2023

Amazing products from bank

5
I've been offered the best mortgage rate from Natwest and they're simply best and no issues till now. Also, recommended to my colleagues. Great work by Natwest team. Reviewed on: 18th February 2023

Very helpful and stress free

5
Upon application of several banks for a mortgage, I found NatWest was the most helpful, and made applying for a mortgage stress free, and was able to process everything very quickly. Reviewed on: 18th February 2023

NatWest helped us buy our first home

5
Through all worry buying a house NatWest accepted us which has lead to our lovely home Reviewed on: 18th February 2023

A1 Service

5
Very user friendly and easy to understand. Reviewed on: 18th February 2023

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