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NatWest: Reward Account reviews

4.77
Based on 967 reviews, last reviewed 26th Jan 2026
1100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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1%

Latest highest rating:

4

Good solid banking Never had a problem. The app works well, Friendly and efficient customer service in branch. Reviewed on: 26th January 2026
Anne's avatar
Anne

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (967)

Review of the NatWest, Reward Account:

Great rewards with an easy to use app with simple ye...

5
Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Best app

5
Easy to use and easy to understand Reviewed on: 28th March 2023

First Class Bank

5
Loved the incentive to move, switching account was easy and stress-free. Would easily recommend Natwest to others for banking and investments. The range of products available is fantastic, I can invest, save, get a mortgage and if I'm ever stuff brilliant customer service is on hand to help Reviewed on: 27th March 2023

New customer

5
Well, I’m really glad I changed my account NatWest have been very helpful and all my dd’s moved with no bother at all!! Interest rate is excellent and so is the service, I have already recommended them to my family Reviewed on: 26th March 2023

NatWest reward account

5
Easy to set up, with 2 direct debit per month it becomes free as monthly fees are offset. Combines well with the first saver account to save some cash every month. I like it. Reviewed on: 26th March 2023

Very Friendly and kind, helpful Personal Assistant.

5
I feel Secure and Safe with NatWest Banking. The staffs are always very helpful. Thank you Reviewed on: 26th March 2023

Great bank

5
I am overall satisfied with the application! Reviewed on: 25th March 2023

Satisfactory service

4
Been a natwest customer for 50 years and have never had any problems of any significance. Reviewed on: 25th March 2023

Long Term Customer

5
For a small monthly fee I get cash back on direct debits on my Reward Account so long term it has been worthwhile. I Have banked with NatWest for nearly 50 years and although I have looked in to changing to another bank I have always decided against it. They have kept me well informed of products available and have stopped several fraudulent attempts on my account. Reviewed on: 25th March 2023

Outstanding

5
I've been banking with NatWest for 30 years and they are the very best in terms of advice efficiency friendly staff and their products Reviewed on: 25th March 2023

Amazing experience

5
The switch was successful. Chat Cora is very good for solving issues Reviewed on: 25th March 2023

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