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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (983 reviews)

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4.79

Based on 983 reviews, last reviewed 26th Mar 2026

2600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Transparent caring and Friendly like family

I have always banked with NatWest and could give numerous positives like helping with me to understand technology and set up my mobile app online banking, always offering me better accounts and rates but I’d like to emphasis the work and support in the pandemic of Covid where the zoom appointments were welcomed has it was a scary time worrying time financially, mortgage risk of losing employment but the reassurance I received and tips of mortgage holidays, spending habits really showed me a caring human side of banking via zoom, this still sticks with me 2-3years on from the original lockdown periods Reviewed on: 19th February 2023

Excellent App for usage.

Very simple steps to operate on our own likectransfers , payments, msnaging finds . Reviewed on: 19th February 2023

Always great service

I've banked with Natwest for 34 years. If I've ever needed help or advice they have always been great. Reviewed on: 19th February 2023

Amazing account review,tailored to needs

I have banked with NatWest for about 18 years and always been satisfied. Went to the branch sometimes last year, was given a telephone appointment and got an amazing personal banker, no pressure, professional and gave me the best account review I had done in years. The whole time spent was really good and got the best professional advice with great products. Reviewed on: 19th February 2023

Fantastic

Good customer service, app is easy to access, everything looks great and am happy with natwest bank Reviewed on: 19th February 2023

Easy to use and well laid out app

Its extremely easy to use and very functional it gives me the information i need quick and is reliable and makes day to day planning easy for me Reviewed on: 19th February 2023

Brilliant app

I’m 68 and have no problem using this app every day Reviewed on: 19th February 2023

Love receiving rewards back

I changed my bank account to the rewards as I loved the idea that I could gain money back from using things such a direct debit to pay bills. Reviewed on: 19th February 2023

Great bank

Nice experience great service every thing perfect I recommend all friends and family open your account in natwest bank. Reviewed on: 19th February 2023

Brilliant

Transferred to Nat West about 4 years ago, best thing I have done. They are very helpful, the app is one of the easiest to use and they are updating constantly Reviewed on: 19th February 2023

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