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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (989)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Great app

Easy to use app, great staff in my local branch (cromer) Reviewed on: 19th February 2023

Very happy with the service

Happy to have moved bank to NatWest they have been very helpful when needing customer support. Reviewed on: 19th February 2023

Greatness

Excellent bank hassle free Great for online banking and good call handling Reviewed on: 19th February 2023

It's rewarding

Just go on your mobile account you've earned your reward back. It's easy to use and navigate. Reviewed on: 19th February 2023

Easy to use

I have reward account a while now, get money back and I get let it build up, easy to use on the app Reviewed on: 19th February 2023

Best banking App

Great app always improving. Can’t fault it I use it every day Reviewed on: 19th February 2023

Transparent caring and Friendly like family

I have always banked with NatWest and could give numerous positives like helping with me to understand technology and set up my mobile app online banking, always offering me better accounts and rates but I’d like to emphasis the work and support in the pandemic of Covid where the zoom appointments were welcomed has it was a scary time worrying time financially, mortgage risk of losing employment but the reassurance I received and tips of mortgage holidays, spending habits really showed me a caring human side of banking via zoom, this still sticks with me 2-3years on from the original lockdown periods Reviewed on: 19th February 2023

Excellent App for usage.

Very simple steps to operate on our own likectransfers , payments, msnaging finds . Reviewed on: 19th February 2023

Always great service

I've banked with Natwest for 34 years. If I've ever needed help or advice they have always been great. Reviewed on: 19th February 2023

Amazing account review,tailored to needs

I have banked with NatWest for about 18 years and always been satisfied. Went to the branch sometimes last year, was given a telephone appointment and got an amazing personal banker, no pressure, professional and gave me the best account review I had done in years. The whole time spent was really good and got the best professional advice with great products. Reviewed on: 19th February 2023

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