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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Easy To Do Business With

5
Anything I’ve ever needed from NatWest has been easy, I have no need to go anywhere else! Reviewed on: 18th February 2023

Excellent bank

5
I have been banking with Natwest all my life, still have the same bank account set up by parents all those years ago. The online banking is so easy to use. Great customer service. Reviewed on: 18th February 2023

Trustworthy and easy accessibility

4
I have been a customer of Natwest since 2017 when I first moved to UK. Have been using multiple products. They have a great digital banking (online, apps etc) and physical bank branches at convenient location. The staffs were always very professional and helpful. Reviewed on: 18th February 2023

Undoubtedly the best

5
Natwest Reward Account is the best I've used in the UK, more convenient, advanced and highest service standards. Reviewed on: 18th February 2023

Incredible bank

5
I’m NatWest client for im super happy with them Reviewed on: 18th February 2023

Safety with my account

5
Any problems on my account take me time to puzzle out, but a phone call helps me to safely solve my problems. The friendliness I receive is above reproach. Reviewed on: 18th February 2023

Really good service

5
I have banked with Natwest for 22 years and never had an issue. Recently I have been speaking to an advisor on the various products and it has definitely helped me manage my finances and savings. Reviewed on: 18th February 2023

Excellent Service

5
I have served by Natwest Bank staff in a nice way. I have received some guidelines to improve my credit Score. I am grateful to Natwest. Reviewed on: 18th February 2023

Well worth changing to the reward account

4
I must admit that I was sceptical moving to a paid for bank account , however, the benefit received out way the charge. I like the way it integrates with other products and services offered by NatWest. Reviewed on: 18th February 2023

Easy to use and get rewards back each month

5
Staff always helpful and app is easy to use Reviewed on: 18th February 2023

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