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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (989)

Direct debit rewards

Natwest are a great bank to deal with. I have my every day current account with them and a joint bills reward account with my wife with NatWest. Service has been first class and reward current account is excellent. The app is excellent and hassle free to use. Reviewed on: 4th March 2022

Total banking

I can do it all and more in my app. Reviewed on: 4th March 2022

Excellent experience so far

I have been with Natwest Group for about 7 years now and the service has been top notch. Reviewed on: 4th March 2022

Great Bank

Great online and telephone banking services - branches are dependent on how well they are looked after or how recently refurbished. Reviewed on: 17th February 2022

Amazing

Love it, love getting rewards for spending money Reviewed on: 15th February 2022

Rewards for using mobile app, credit card and debit card

Really user friendly app Great customer service NatWest noticed when I was a victim of fraud before I did, called me and got all purchased refunded Reviewed on: 29th January 2022

Happy to bank with natwest

I had been with Barclays for 15 years before I switched to Natwest. Everything about them is better. They are more accessible, friendly... Available! They have local branches that are still open and even offered me a zoom call with a specialist to see about my savings goals. App is really easy to use and secure also! Reviewed on: 28th January 2022

Excellent service

Customer service in the local branch is fantastic. Really helpful, happy staff. Reviewed on: 17th January 2022

Excellent benefits

This is the best bank account that I have ever had. The benefits are excellent and the app is very user friendly and useful. Reviewed on: 17th January 2022

Great for current account

Excellent website. Very clear to be able to see what I am doing. Very deliberate processes to go through to move money around. Two layer security. Reviewed on: 16th January 2022

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