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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (446 reviews)

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4.76

Based on 446 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (446)

Review of the NatWest, Reward Platinum Account:

Great account and Mibile app

Effortless to Manage finances quick and easy And money back on my regular spending. Reviewed on: 8th January 2019

App and branch

Excellent app. Staff so helpful and friendly in the branch. Maldon Essex. Reviewed on: 20th February 2023

Just the Best Banking App

Great Mobile Banking App, easy to use and so much on it Reviewed on: 20th February 2023

Old fashioned values and customer service

NatWest, offers customer service second to none in the banking industry. Whilst modern banks are online only and you can’t speak to anyone. NatWest provides the right mix of modern banking with a brilliant online app and good old fashioned face to face customer service. Reviewed on: 20th February 2023

Great banking App and service

Can't fault the app at all, does everything I need to do. Reviewed on: 20th February 2023

Great account

Very happy with the service I receive from NatWest and in the branch their customer service is excellent Reviewed on: 19th February 2023

Best bank

Always helpful and good advice easy banking app Reviewed on: 19th February 2023

Great at what they do

NatWest are more than helpful when you have a problem. You can tell that they love what they’re doing. There fab and very polite and I wouldn’t change my bank for anything Reviewed on: 19th February 2023

Great

Excellent customer service, banking features and best of all, the NatWest mobile app. Reviewed on: 19th February 2023

Great bank easy app amazing rewards

Think NatWest are real good and easy to use I get break down cover phone insurance holiday insurance uk and abroad and I earn cash back all round amazing Reviewed on: 19th February 2023

Excellent Service

Excellent service combined with an easy to use app make for a great experience Reviewed on: 19th February 2023

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