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NatWest: Reward Platinum Account reviews

4.78
Based on 443 reviews, last reviewed 2nd Apr 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff and easy to use app. Friendly staff and easy to use app.No delays usually at the till Reviewed on: 2nd April 2025
Tim Hodges's avatar
Tim Hodges

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

NatWest Reward Platinum Account reviews (443)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

4
Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Great account

5
Very happy with the service I receive from NatWest and in the branch their customer service is excellent Reviewed on: 19th February 2023

Best bank

5
Always helpful and good advice easy banking app Reviewed on: 19th February 2023

Great at what they do

5
NatWest are more than helpful when you have a problem. You can tell that they love what they’re doing. There fab and very polite and I wouldn’t change my bank for anything Reviewed on: 19th February 2023

Great

5
Excellent customer service, banking features and best of all, the NatWest mobile app. Reviewed on: 19th February 2023

Great bank easy app amazing rewards

5
Think NatWest are real good and easy to use I get break down cover phone insurance holiday insurance uk and abroad and I earn cash back all round amazing Reviewed on: 19th February 2023

Excellent Service

5
Excellent service combined with an easy to use app make for a great experience Reviewed on: 19th February 2023

Easy and effective

5
Easy to use makes my travel insurance easy and I love the rewards Reviewed on: 19th February 2023

All my banking information

5
I have multiple accounts with Natwest and I can do all my banking business on the app. Reviewed on: 19th February 2023

Excellent

5
Experience has been positive throughout and customer service is good. Always available to support when any issues. App is intuitive and phone service is good. Reviewed on: 19th February 2023

Great app

5
So easy to use with everything I need to see at the touch of a button. I'm kept upto date with notifications regarding all aspects of my account. Reviewed on: 19th February 2023

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