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NatWest: Reward Platinum Account reviews

4.79
Based on 444 reviews, last reviewed 12th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (444)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

4
Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Great banking App and service

5
Can't fault the app at all, does everything I need to do. Reviewed on: 20th February 2023

Great account

5
Very happy with the service I receive from NatWest and in the branch their customer service is excellent Reviewed on: 19th February 2023

Best bank

5
Always helpful and good advice easy banking app Reviewed on: 19th February 2023

Great at what they do

5
NatWest are more than helpful when you have a problem. You can tell that they love what they’re doing. There fab and very polite and I wouldn’t change my bank for anything Reviewed on: 19th February 2023

Great

5
Excellent customer service, banking features and best of all, the NatWest mobile app. Reviewed on: 19th February 2023

Great bank easy app amazing rewards

5
Think NatWest are real good and easy to use I get break down cover phone insurance holiday insurance uk and abroad and I earn cash back all round amazing Reviewed on: 19th February 2023

Excellent Service

5
Excellent service combined with an easy to use app make for a great experience Reviewed on: 19th February 2023

Easy and effective

5
Easy to use makes my travel insurance easy and I love the rewards Reviewed on: 19th February 2023

All my banking information

5
I have multiple accounts with Natwest and I can do all my banking business on the app. Reviewed on: 19th February 2023

Excellent

5
Experience has been positive throughout and customer service is good. Always available to support when any issues. App is intuitive and phone service is good. Reviewed on: 19th February 2023

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