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NatWest: Reward Platinum Account reviews

4.78
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

5
great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Satisfaction guaranteed

5
Friendly, open and honest, every time we need support the bank is there to help Reviewed on: 18th February 2023

Value for money

4
To be rewarded on every single spend is awesome Reviewed on: 18th February 2023

Excellent

5
Always enjoyed banking with NatWest Reviewed on: 18th February 2023

A great bank

5
Very great service to clients and a very secure bank Reviewed on: 18th February 2023

Friendly service

5
The natwest mobile app easy to use and more reliable Reviewed on: 18th February 2023

Good Bank

5
They are very nice and they help you out very good Reviewed on: 18th February 2023

10/10 Mobile App

5
Quick and easy to use mobile app with some great features like, know your credit score. I love being able to manage my money 24/7 and have access to products and services at my fingertips. Reviewed on: 18th February 2023

Very knowledgeable customer service experiences

5
Customer service staff are usually very helpful and friendly in store. They are efficient and supportive whenever and whatever you report for help. Reviewed on: 18th February 2023

Best bank

5
Natwest has been the best bank I have been using. It has always taken great care of me as a customer and has always ensured that I stay satisfied as a customer. Thank you Natwest. Reviewed on: 18th February 2023

Excellent

5
Great service. Always! They are very efficient and Customer service at the branch are always helpful. Never wait for more than 10 minutes Reviewed on: 18th February 2023

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